Customer Service Representative

Overview

Join Our Customer Service Team at Lutron Electronics! Lutron is looking for self-driven and team-oriented individuals to join our Customer Service Team at our Las Vegas, NV office.

Responsibilities

• Deliver Exceptional Service: Your passion for excellence and ability to communicate complex issues clearly and concisely will ensure each customer feels they have received outstanding service.
• Serve as the primary point of contact for customers, ensuring a seamless and effortless experience for all their needs.
• Collaborate with various departments within the business to resolve issues promptly and efficiently.
• Leverage your problem-solving skills to think creatively and propose innovative solutions to business challenges.
• Proactively expand your knowledge of our products and different aspects of our business.
• Build and Retain Relationships: You will play a crucial role in establishing relationships with new customers and retaining existing ones.
• Promote Growth: By fostering customer retention and driving sales of new products, you will contribute to the growth and expansion of our company.
• Maintain Industry Leadership: Your impressive communication skills, product knowledge, and problem-solving abilities will help uphold our position as an industry leader.

Qualifications

• Average of 5 years of professional work experience or a minimum cumulative 2.80 GPA if less than 5 years of professional work experience.
• Associate degree or Bachelor's degree required.
• Must be located within commutable distance of Las Vegas, NV to accommodate in-office schedule.

Benefits

• Competitive Benefits Package: Enjoy a comprehensive and competitive benefits package designed to support your well-being.
• Career Growth Opportunities: Develop your career through experiential learning, interactive training, shadowing, and mentoring.
• Broad Business Exposure: Gain exposure to all areas of our business, from engineering and production to sales and beyond.

Pay

Starting pay: $44,720.00/yr to $49,920.00/yr.

Schedule

Lutron's employee benefits include 401k + match, health, dental, and life insurance, paid vacation (amount based on tenure with the company), flexible spending account, and tuition reimbursement programs.

Benefits

• 401k + match
• Health, Dental, Life Insurance
• Paid Vacation (based on tenure)
• Flexible Spending Account
• Tuition Reimbursement Programs

About the Role

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics.