Customer Service Rep, Employee Benefits

About the role

The Opportunity Our service professionals play a vital role in supporting our clients with day-to-day account management, claims management, and underwriting services that ensure they have what they need to protect what matters most. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative insurance solutions.

Responsibilities

• Assists the Account Management team with all aspects of the account-service for all client group sizes
• Aid in eligibility changes, enrollments, changes and terminations
• Process COBRA documents
• Provide billing and online portal assistance to clients
• Aid in audits

Requirements

• Bachelor’s degree preferred
• 1+ years of related benefits experience
• Demonstrated computer efficiency
• Teamwork – Supports everyone's efforts to succeed
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information
• Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed
• Demonstrates attention to detail

Qualifications

• High school or equivalent

Skills

• Excellent communication skills
• Strong organizational and problem-solving abilities
• Ability to work independently and as part of a team

Benefits

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help you reach your health, retirement, and professional goals. Our suite of benefits includes PPOs, HMO, HSA, FSA, vision coverage, dental coverage, pet insurance, paid time off, a generous 401k plan and more!

Pay

The expected hourly rate for this position is $23.00 to $26.50 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

Schedule

No Travel Required

Contact Information

To apply, please visit our careers page at www.hubinternational.com/careers. For accommodation requests, please contact the recruiting team at HUBRecruiting@hubinternational.com.