Customer Service / Inside Sales

Applied Industrial Technologies · Salt Lake City, UT · 2 wk ago

Customer ServiceFull-time

About the role

Applied Industrial Technologies is seeking a full-time creative, resourceful customer service representative (CSR) in Salt Lake City, UT. This position is onsite at our service center, part of a great team. Hours are 8:00 am – 5:00 pm Monday through Friday.

Responsibilities

Provide professional and timely support to our sales team and customers.
Partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Aid in generating sales
Assist in the stockroom
Deliver orders to customers as needed

Qualifications

1+ year customer service or inside sales experience
Industrial distribution or parts counter environment experience a plus
Hydraulic, bearings, or power transmission knowledge preferred
Attention to detail, accuracy, ability to multitask, sense of humor
Written and verbal communication skills, including English grammar
High school diploma or equivalent
Mechanical aptitude
Basic computer skills including Excel
Ability to lift up to 50 lbs
Valid driver's license & clean driving record (MVR)

Benefits

Competitive hourly pay
Monthly, quarterly, and annual bonus opportunities
All the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.)
A lasting career – career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team-oriented company culture where it’s called work for a reason but have fun in the process
Clients can hear that in your voice
Join a local team with company backing

What You’ll Do