Customer Service Facility Attendant

About the role

At SpinXpress, we're all about delivering a vibrant and engaging work experience that puts excellent customer service at the forefront. As a Customer Service Facility Attendant, you'll join a dynamic team where your contributions truly matter. You'll kick off your journey as a 'SpinNerd,' with clear opportunities for growth, leading to roles like SpinAmbassador. We're committed to your career development, offering personalized mentoring and leadership opportunities within our innovative culture. You'll be working in state-of-the-art laundry facilities, ensuring service that's clean, bright, and safe. Our values-driven approach means you'll also be part of fostering positive social and environmental change.

Responsibilities

• Create a Fun and Welcoming Job environment by maintaining a clean, neat, and organized facility
• Be a part of changing the way people think about laundry
• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
• Greet, help, and thank our customers
• Respond with urgency to customer inquiries, product and service questions, along with any customer issues
• Maintain a great visual presentation of our merchandise
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety
• Report in a timely manner all equipment, machines, and building maintenance opportunities
• Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
• Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities

Qualifications

• Experience in providing exceptional customer service in a fast-paced environment
• Ability to maintain a clean, organized, and welcoming facility for our customers
• Proven track record of building strong relationships with customers and community members
• Ability to respond promptly and effectively to customer inquiries and issues
• Experience in maintaining visual presentation standards for merchandise
• Ability to educate customers about our services, products, and promotions
• Familiarity with following company policies, procedures, and dress codes consistently and accurately
• Ability to be at work on time when scheduled

Pay

$10 per hour during the six-week training; $10 to $12 per hour plus commission and bonuses after training.

Schedule

Flexible schedules are offered.