Customer Service Facility Attendant

At SpinXpress, we're more than just a laundry service; we're a community committed to a clean, bright, and safe experience for everyone. As a Customer Service Facility Attendant, you'll play a key role in ensuring our guests leave with a smile. The position starts at entry level with opportunities to advance through mentorship and leadership development programs. Our vibrant, family‑oriented culture includes flexible scheduling, competitive pay, commissions, bonuses, paid training, an internal social app, friendly team competitions, and one‑on‑one time with company leaders.

Pay

Compensation: $10 – $12 hourly.

Benefits

• Flexible scheduling that fits your life.
• Competitive hourly pay with commissions and bonuses.
• Paid training.
• Access to an internal social app and team competitions.
• Mentorship and leadership development programs.
• Opportunities to engage with nonprofit organizations and school football teams.
• Family‑oriented, vibrant workplace culture.

Qualifications

• Experience delivering exceptional customer service in a fast‑paced environment.
• Ability to maintain a clean, organized, and welcoming facility.
• Proven track record of building strong community relationships.
• Ability to respond promptly and effectively to customer inquiries and issues.
• Experience maintaining visual presentation standards for merchandise.
• Ability to educate customers on services, products, and promotions.
• Commitment to consistently follow company policies, procedures, and dress‑code standards.
• Reliability in being on time for scheduled shifts.

Responsibilities

• Create a fun and welcoming environment by keeping the facility clean, neat, and organized.
• Help change the way people think about laundry.
• Build strong customer relationships by providing an excellent customer service experience.
• Greet, assist, and thank customers.
• Respond with urgency to customer inquiries, product and service questions, and any issues.
• Maintain great visual presentation of merchandise.
• Educate customers about services, products, and promotions.
• Follow company policies and procedures.
• Comply with the uniform dress code.
• Prioritize both customer and associate safety.
• Report equipment, machine, and building maintenance opportunities in a timely manner.
• Participate in community involvement with nonprofit organizations and school football teams.
• Contribute ideas and take charge of creative initiatives to drive facility growth.

Schedule

Flexible scheduling that fits your life.