Customer Service Facility Attendant
At SpinXpress, every team member plays a key part in delivering an outstanding customer experience. We’re more than just laundry — we’re creating a people-first, high-integrity culture where fun, flexibility, and growth are part of everyday life. Our modern facilities feature high-capacity, high-efficiency equipment, so from day one you’ll be part of something innovative and exciting. Whether you’re starting your career or building on experience, this is your chance to grow with a company that truly values your potential. Begin as a SpinNerd, advance to a SpinAmbassador, and open doors to career opportunities as we continue to expand.
We’re a mission-driven organization passionate about creating social and environmental impact while providing exceptional service. If you’re ready to make laundry both fun and meaningful, we’d love to have you on our team.
Benefits
- Flexible part‑time shifts — mornings, evenings, weekends, or overnight (your schedule, your choice)
- Paid training at $10/hour while learning the ropes
- Growth‑based pay: after training, earn $10–$12/hour plus commissions and performance bonuses
- Career progression — opportunities to grow into leadership and staffing roles
- 1‑on‑1 mentorship with personalized guidance
- Team culture with games, challenges, and fun prizes
- Exclusive app access to stay connected with your team across locations
- Opportunity to get involved with nonprofit organizations and school football teams as we invest in our communities
Pay
- Training period (6 weeks): $10/hour
- Post‑training: $10–$12/hour + commission & performance bonuses
Qualifications
- Availability and team‑player mindset
- Outgoing, enthusiastic, high energy, initiative, and professionalism
- Basic computer knowledge
- Ability to communicate effectively
- Ability to work on time and when scheduled
- Ability to multi‑task
Responsibilities
- Create a joyful and inviting environment by keeping the facility clean, tidy, and well‑organized
- Help change the way people think about laundry
- Build strong customer relationships within our communities by providing an excellent customer service experience
- Greet, help, and thank customers
- Respond with urgency to customer inquiries, product and service questions, and any customer issues
- Maintain a great visual presentation of merchandise
- Educate and share services, products, and promotions — sharing value for customers
- Follow company policies and procedures
- Comply with uniform dress code
- Prioritize both customer and associate safety
- Report in a timely manner all equipment, machine, and building maintenance opportunities
- Contribute ideas and take creative ownership to help drive growth at our facilities