Customer Service Facility Attendant

At SpinXpress, you'll be a key player in creating an exceptional experience for our customers. As a Customer Service Facility Attendant, you’ll join a vibrant team committed to delivering on our mission of providing a clean, bright, and safe environment. You'll engage directly with customers, ensuring their needs are met with efficiency and a smile. We foster a fun and energetic culture where every team member contributes to our community's betterment, and we offer opportunities to grow into roles like SpinAmbassador.

Responsibilities

• Foster a fun, friendly, and welcoming work environment by keeping the facility clean, neat, and well‑organized.
• Transform how people experience laundry and build strong relationships within the community by delivering exceptional customer service.
• Greet, assist, and thank every customer with genuine care.
• Respond promptly and professionally to customer inquiries, product or service questions, and any issues that arise.
• Maintain an appealing and well‑presented merchandise display.
• Educate customers on services, products, and promotions, highlighting their value.
• Follow all company policies and procedures, including uniform and dress code standards.
• Prioritize safety for both customers and team members.
• Report maintenance needs for equipment, machines, and facilities in a timely manner.
• Participate in community engagement efforts, including local nonprofit and school partnerships.
• Share ideas, take initiative, and bring creativity to help achieve success across locations.

Qualifications

• Experience providing exceptional customer service with a friendly and approachable demeanor.
• Ability to maintain a clean, organized, and safe environment.
• Proven track record of building strong relationships within a community, enhancing customer loyalty.
• Effective communication skills, responding promptly and professionally to inquiries and issues.
• Experience in merchandising with an eye for appealing, well‑presented displays.
• Ability to educate customers on services, products, and promotions.
• Commitment to following company policies, procedures, and dress code standards consistently.
• Reliability in being on time for scheduled shifts.

Pay

Paid training at $10 per hour. After training, competitive hourly pay of $10–$12 plus bonuses and commissions.

Schedule

Flexible scheduling options allow you to balance work with your life, including mornings, evenings, nights, and weekends.

Benefits

• Mentorship from industry leaders.
• Career advancement opportunities, including pathways to roles such as SpinAmbassador.
• Connected, supportive culture that encourages idea sharing and creativity.
• Opportunities to engage with the community through nonprofit and school partnerships.