Customer Service Facility Attendant

Join us at SpinXpress, where we’re redefining the customer service experience in our industry. As a Customer Service Facility Attendant, you’ll be at the heart of our mission to provide a fun, clean, and safe environment for our guests. You’ll start with a supportive team, gain hands‑on experience with our state‑of‑the‑art machines, and have the chance to grow into roles like Spin Ambassador. Our dynamic culture is built on collaboration, growth, and a commitment to positive social impact.

Responsibilities

• Create a fun and welcoming environment by maintaining a clean, neat, and organized facility
• Help change the way people think about laundry
• Build strong customer relationships within our communities by delivering an excellent customer service experience
• Greet, assist, and thank customers
• Respond promptly to customer inquiries, product and service questions, and any issues
• Maintain a great visual presentation of merchandise
• Educate customers on services, products, and promotions
• Follow company policies and procedures
• Comply with the uniform dress code
• Prioritize both customer and associate safety
• Report equipment, machine, and building maintenance opportunities in a timely manner
• Participate in nonprofit and school football team initiatives as part of community investment
• Contribute ideas and take creative charge to help drive facility growth

Qualifications

• Experience providing exceptional customer service in a fast‑paced environment
• Ability to maintain a clean, organized, and welcoming facility
• Proven track record of building strong relationships with customers and community members
• Ability to respond promptly and effectively to customer inquiries and issues
• Experience maintaining visual presentation standards for merchandise
• Ability to educate customers on products, services, and promotions
• Familiarity with company policies and procedures, including dress‑code compliance (a plus)
• Reliability in being on time for scheduled shifts

Compensation

Paid training at $10 per hour. After six weeks, hourly pay ranges from $10 to $12, plus commissions and bonuses.

Benefits

• Flexible scheduling (morning, evening, night, or weekend shifts)
• Paid training
• Competitive hourly pay with commissions and bonuses
• Mentorship from industry leaders and clear career‑advancement pathways
• Opportunities to engage with nonprofit organizations and school sports teams
• Team‑oriented environment that values innovation, flexibility, and collaboration