Customer Service Facility Attendant

About the role

At SpinXpress, our mission is to create an engaging and supportive environment where you can thrive while providing an excellent customer service experience. As a Customer Service Facility Attendant, you’ll be at the heart of our commitment to a clean, bright, and safe laundry experience, transforming everyday tasks into a meaningful service for our community. We value motivated individuals ready to grow in a fun, family‑oriented culture that prioritizes progress and positive impact.

Responsibilities

• Create a fun and welcoming job environment by maintaining a clean, neat, and organized facility.
• Help change the way people think about laundry.
• Build strong customer relationships within our communities by providing an excellent customer service experience.
• Greet, help, and thank our customers.
• Respond with urgency to customer inquiries, product and service questions, and any customer issues.
• Maintain a great visual presentation of our merchandise.
• Educate and share our services, products, and promotions, adding value for customers.
• Follow company policies and procedures.
• Comply with the uniform dress code.
• Prioritize both customer and associate safety.
• Report in a timely manner all equipment, machine, and building maintenance opportunities.
• Get involved with nonprofit organizations and schools' football teams as we invest in our communities.
• Contribute ideas, take charge, and be creative to help drive growth at our facilities.

Qualifications

• Experience providing exceptional customer service, ensuring every interaction leaves a positive impression.
• Ability to maintain a clean, organized, and welcoming facility.
• Proven track record of building strong relationships within the community, enhancing brand presence and trust.
• Skill in effectively communicating with customers, addressing inquiries, and resolving issues promptly.
• Capability to educate customers about services, products, and promotions.
• Commitment to adhering to company policies and procedures.
• Dedication to prioritizing safety for both customers and associates.
• Reliability in being on time for scheduled shifts.

Benefits

• Mentorship from industry leaders.
• Pathways for career advancement—from entry‑level “SpinNerd” to “SpinAmbassador.”
• Opportunities to engage with nonprofit organizations and school sports teams.
• Fun, family‑oriented culture that emphasizes progress and positive impact.

Pay

Paid training at $10 per hour for six weeks, followed by competitive pay of $10–$12 per hour plus commissions and bonuses.

Schedule

Flexible scheduling to fit your lifestyle, with morning, evening, night, or weekend shifts available.