Customer Service - Exit Booth Agent - Dayton Airport

About the role

The National/Alamo brand of Enterprise Mobility is hiring an Exit Booth Agent. This position provides superior, friendly, and efficient service during all aspects of the rental car process.

Responsibilities

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that Exit Booth is stocked with appropriate supplies to meet the needs of our customers
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers
• Thank customer at the conclusion of all transactions
• Aid customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meet the needs of the customer
• Seek to improve job performance through self-assessment, skill development, training, and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Requirements

• Must be at least 18 years old
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year prior customer service retail or administrative support experience
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
• No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)

Qualifications

• Must be able to perform the essential functions of the job with or without reasonable accommodation

Skills

• Excellent customer service skills
• Attention to detail
• Ability to work independently and as part of a team
• Strong organizational and time management skills

Benefits

• Paid time off
• Employee discount
• Retailer savings plan
• Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
• Life Insurance
• Training and development

Pay

The pay for this position starts at $15 / hour.

Schedule

• Monday: 8:00am to 4:00pm
• Tuesday: OFF
• Wednesday: 8:00am to 4:00pm
• Thursday: OFF
• Friday: 8:00am to 4:00pm
• Saturday: 8:00am to 4:00pm
• Sunday: OFF

Contact Us

We are hiring now for immediate openings. For more information, visit our website or contact us directly.