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Customer Service - Exit Booth Agent - Cincinnati Airport

National Car Rental · Hebron, KY · 3 wk ago
On-siteCustomer Service$15/hrFull-time

Responsibilities

  • Prepare all rental documents accurately and completely
  • Verify car information and VIN number for security and car control
  • Provide additional service to Emerald Aisle members by offering our refueling option
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
  • Ensure that Exit Booth is stocked with appropriate supplies to meet the needs of our customers
  • Provide all customers with undivided attention while assisting them at the exit booth
  • Make eye contact and greet all customers
  • Thank customer at the conclusion of all transactions
  • Aid customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Qualifications

  • Must be at least 18 years old
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • High School Diploma or G.E.D. required
  • Must have a minimum of 1 year prior customer service retail or administrative support experience
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
  • No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).

Pay & Schedule

The pay for this position starts at $15 / hour plus monthly bonus opportunities.
This position is located at the Cincinnati Airport (CVG) - 3057 Terminal Drive Hebron, KY 41048
The available schedule is:
- Monday: OFF
- Tuesday: OFF
- Wednesday: 4:00pm to Close
- Thursday: 4:00pm to Close
- Friday: 4:00pm to Close
- Saturday: 4:00pm to Close
- Sunday: 4:00pm to Close

Benefits

  • Paid time off
  • Employee rental car discounts
  • Retail Savings Plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

About the Role

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

Company Overview

We offer:

  • Get to know us
  • Discover how each team member plays a vital role in driving our success. Hear about their experiences, why they love what they do and what it takes to join us.

Equal Opportunity Employer

We are an Equal Opportunity Employer/Disability/Veterans

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