Customer Service/Collections- Office Employee Class III

About the role

Captures the production steps necessary to submit accurate and timely bills to third party and private payers, monitors and follows up on all outstanding account balances, collects accounts in a timely manner while adhering to the NMHC Credit Policy, posts customer and third party payments to the accounts receivable, reviews remittance, advises and provides customer service to customers/customer groups in the resolution of customer accounts. Partners with the appropriate staff and departments to ensure optimal working relationships.

Requirements

• Education: High school graduate or equivalent (i.e., GED) required.
• Experience: Two years credit and collections experience required in a health care environment. Minimum one year multiple payer medical billing experience required in a health care environment. Minimum one year cash application (posting) experience required (will accept two years billing experience).
• Knowledge, Skills and Abilities: Knowledgeable of and skill in using computer billing software. Knowledgeable of industry standards and payer requirements.

Benefits

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members