Customer Service Assistant (Games)

About the role

Provide exceptional customer service to customers in the gaming area. Assist with product inquiries, resolve issues, and ensure a positive shopping experience.

Responsibilities

• Answer phones and respond to emails promptly
• Handle customer complaints and resolve issues efficiently
• Assist customers with product inquiries and demonstrations
• Ensure store cleanliness and organization
• Follow safety protocols and adhere to company policies

Requirements

• Excellent communication skills
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn
• High school diploma or equivalent

Qualifications

• Experience in customer service is a plus
• Knowledge of gaming products is helpful

Skills

• Customer service skills
• Problem-solving abilities
• Attention to detail

Benefits

• Paid time off
• Health insurance options
• Discounts on company products

Pay

$16 per hour

Schedule

Seasonal - Part-time