Customer Service Assistant
Tulsa City-County Library · Tulsa, OK · 2 wk ago
On-siteCustomer ServiceFull-time
About the role
The ideal candidate will have a strong background in library science and a passion for serving the community. They should be able to demonstrate excellent communication skills and a commitment to providing high-quality customer service.
Responsibilities
- Provide reference and circulation services to patrons
- Manage and organize library collections
- Oversee the implementation of new technology and resources
- Collaborate with other departments to enhance library programs and services
Requirements
- Bachelor's degree in Library Science or related field
- Minimum 2 years of relevant work experience
- Knowledge of library management software and systems
- Ability to work independently and as part of a team
Qualifications
- Experience with digital libraries and online resources
- Strong organizational and problem-solving skills
- Excellent interpersonal and communication skills
Skills
- Proficiency in Microsoft Office Suite
- Knowledge of library automation systems
- Ability to manage multiple tasks and prioritize effectively
Benefits
TCCL offers a competitive benefits package including health insurance, retirement savings plan, paid time off, and professional development opportunities.
Pay
$30-$35 per hour, depending on experience.
Schedule
Monday through Friday, 8:00 AM - 5:00 PM.