Jobs · Customer Service · Pennsylvania

Customer Service Associate

MSA - The Safety Company · Cranberry Township, PA · 2 wk ago
HybridCustomer ServiceFull-time

MSA is committed to the principles of equal employment opportunity and to providing a workplace that is free from unlawful discrimination. As such, it is MSA’s policy not to discriminate against any employee or applicant for employment on the basis of the person’s age, color, creed, disability, ethnicity, race, religion, gender, marital status, sex, sexual orientation, gender identity, national origin, citizenship status, veteran’s status, genetic information, political affiliation, disabling condition, or any other category protected by applicable federal, state, or local law. MSA also makes reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue hardship.

About the role

The role involves working in a dynamic environment where innovation and safety are paramount. The successful candidate will contribute to the development and implementation of cutting-edge safety solutions.

Responsibilities

  • Develop and implement new safety protocols and procedures
  • Conduct risk assessments and provide recommendations for improvement
  • Collaborate with cross-functional teams to enhance safety initiatives
  • Train employees on safety best practices
  • Monitor safety performance metrics and report findings

Requirements

  • Bachelor's degree in Safety Science, Engineering, or a related field
  • Minimum 5 years of relevant work experience in safety management
  • Proven ability to lead and mentor teams
  • Strong analytical skills and attention to detail
  • Excellent communication and interpersonal skills

Qualifications

  • Knowledge of industry standards and regulations
  • Experience with safety software and tools
  • Ability to manage multiple projects simultaneously

Skills

  • Project management
  • Leadership
  • Team collaboration
  • Problem-solving
  • Training and development

Benefits

MSA offers competitive compensation packages, comprehensive health benefits, and opportunities for professional growth and development.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

The position is full-time with standard business hours.

Contact Us

If you have any questions about this role or the application process, please contact us at [contact information].

MSA is an Equal Employment Opportunity and Affirmative Action Employer. We make reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue hardship. If you are an individual with a disability and need an accommodation to assist you in navigating this career site, let us know.

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Contact Us

Equal Employment Opportunity Employer

Affirmative Action Employer - Individuals with Disabilities/Protected Veterans

How do I know if a job opening that lists MSA is legitimate or is fraudulent? MSA posts its legitimate job openings to this MSA Career Center. MSA will only make job offers after a formal interview has been completed. All electronic communications related to openings and offers will come from email addresses with the domain @msasafety.com or @talent.icims.eu. Significantly, MSA would never ask for your financial information or social security number as part of the interview and pre-offer process.

MSA has been told that there are fraudulent job postings on the internet that use the names of large corporations, including MSA, and that request personal or sensitive information from individuals who respond. Please be cautious and check any MSA job posting on this MSA Career Center to confirm it is legitimate. MSA is not responsible for any fraudulent activity that could arise from these sorts of schemes.

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