Customer Service Assistant (Games)

About the role

Assist customers in resolving issues related to game play, provide customer support, and ensure smooth gaming experiences.

Responsibilities

• Resolve customer inquiries and complaints regarding game play issues
• Provide assistance with account management and troubleshooting
• Ensure high levels of customer satisfaction through effective communication and problem-solving
• Follow up on customer feedback and escalate issues as necessary

Requirements

• Excellent communication skills
• Ability to work independently and as part of a team
• Knowledge of gaming systems and platforms
• Basic computer literacy

Qualifications

• High school diploma or equivalent
• Experience in customer service preferred

Skills

• Problem-solving skills
• Customer service orientation
• Technical aptitude

Benefits

• Flexible schedule
• Training provided

Pay

• $16 per hour

Schedule

• Part-time