Customer Service Assistant
Apex CLT Corp · Charlotte, NC · 1 mo ago
On-siteCustomer ServiceFull-time
Responsibilities
- Welcome customers and provide professional assistance.
- Provide accurate information about company products and services.
- Build strong customer relationships through outstanding service.
- Maintain organized records of customer interactions and activities.
- Support daily customer service operations and team objectives.
- Collaborate with team members to ensure customer satisfaction.
- Follow company customer service standards and procedures.
- Participate in ongoing training and professional development.
Requirements
- A high school diploma or equivalent.
- Strong communication and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- A positive attitude and professional demeanor.
- Strong organizational and multitasking skills.
- The ability to work independently and as part of a team.
- A reliable, adaptable, and detail-oriented approach.