Customer Service and Sales Representative I (P/T)
Work Style: On-Site Only (This is a boots-on-the-ground, in-the-action kind of role!)
About the Role
We’re looking for energetic, customer-focused individuals to join our team. As a Customer Service Representative, you’ll be right at the heart of the action; helping exhibitors and event guests get the services they need and ensuring everything runs smoothly behind the scenes. You’ll learn valuable skills in tech, sales, and customer service, all while being part of some of the most exciting events in the city.
Responsibilities
- Welcome and assist guests at the service desk during live events
- Process service orders and payments using our internal systems
- Answer questions, provide support, and offer service recommendations
- Work closely with our operations team to make sure services are delivered on time
- Keep customer documentation organized and accurate
- Learn to spot opportunities for upselling additional services
Requirements
- High school diploma or equivalent
- Friendly, clear communicator with great people skills
- Comfortable using computers and learning new tools
- Organized, self-motivated, and a team player
- Must be available to work evenings, weekends and holidays
- Must be authorized to work in the U.S. (we are unable to provide visa sponsorship)
- Employment is contingent upon a successful background check
No prior experience needed, we provide training.
Benefits
We’re proud to offer more than just a job, we offer a place to grow. At Smart City Networks, you’ll gain valuable experience in the event tech industry, learn from skilled professionals, and be part of a team that thrives on collaboration and innovation.
Pay
$19.00 per hour