Customer Service Account Coordinator

About the role

Allied National Services has an immediate need for a Customer Service Account Coordinator at our corporate office. We are looking for reliable, up-beat, assertive candidates who likes to take on significant responsibility for customer satisfaction.

Responsibilities

• Ensuring daily attendance of employees
• Scheduling special services over the phone
• Pre and Post confirming of special services over the phone
• Responds to emails and phone calls
• Updates CRM software
• Follow up on equipment repairs
• Follow up on service issues over the phone
• Process contractor invoices
• Locate, vet, hire and process new contractors and employees

Qualifications

• 2+ years' experience providing excellent customer service and client satisfaction in an office setting
• Strong work history (no job jumpers)
• Superior multi-tasking skills
• Assertive, confident and good judgment to make sound decisions based on business needs
• Able to prioritize in a fast-paced work environment
• Solid organizational, interpersonal, and communication skills
• Intermediate skills in Microsoft Excel
• Strong ability to pay attention to detail and engage in detailed follow-up in a high transaction business environment
• Management experience desired but not required
• Associates or bachelor's degree desired but not required

Pay

Compensation is commensurate with experience.

Schedule

Office Hours: 8:00am to 4:30pm Monday-Friday

Benefits

Not specified

Skills

Not specified

Benefits

Not specified

Company

Allied National Services is a proud EOE. All qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity and/or expression, marital/partnership/civil union status, family or parental status, national origin, disability, military/veteran status, or any other factor, are encouraged to apply and will receive equal consideration based on merit, qualifications, and business need.