Customer Sales & Service Representative

Responsibilities

Aid customers by phone and in person at our facility.
Utilize your customer service skills and talents to clarify their needs, conduct research, and (after you get up to speed) recommend parts.
Strive to meet and exceed monthly sales goals while enhancing customer satisfaction.
Handle quote processing, order taking, and post-order support.

Requirements

• Self-motivated and driven to exceed expectations.
• Strong prioritization and multitasking skills, a sense of urgency, and pride in verbal and written communication.
• Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers.

Qualifications

• 6 months of customer service experience preferred.
• Excellent telephone and written skills, including English grammar.
• The ability and desire to learn new systems and processes quickly.
• Comfortable with working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and Google search engine.
• Valid driver's license and clean driving record (MVR).
• SAP / ERP experience, preferred but not required.
• Some knowledge of industrial distribution products and hydraulics, preferred but not required.
• Attention to detail, accuracy, ability to multitask, sense of humor.
• Ability to lift up to 50 lbs.

Benefits

• Paid time off.
• Tuition reimbursement.

Pay

Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.

Schedule

Monday through Friday.