Customer Sales & Service Representative

FCX Performance · Pocatello, ID · 1 wk ago

Full-time

About the role

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributors and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer sales and service representative (CSR) in Pocatello, ID. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. This position is onsite at our service center, part of a great team.

Responsibilities

Partner with customers and Account Manager to find products and services, solve customer needs, and build ongoing positive business relationships.
Handle customer inquiries, quotes, order processing, expediting/returns.
Source parts.
Assist in generating sales.
Help in the stockroom as needed.
Deliver orders to customers as needed.

Requirements

1+ year customer service or inside sales experience.
Industrial distribution or parts counter environment a plus.
Attention to detail, accuracy, ability to multitask, sense of humor.
Written and verbal communication skills, including English grammar.
High school diploma or equivalent.
Ability to lift up to 50 lbs.
Valid driver's license and clean driving record (MVR).
Authorized to work in the US; no visa sponsorship available.
Not eligible for relocation benefits; expected to be performed on site.
Basic computer skills including Excel.

Preferred Qualifications

Hydraulic, bearings, or power transmission knowledge.
Mechanical aptitude.

Benefits