Customer Records Specialist

About the role

As a Customer Records Specialist you will be involved in the data maintenance of customer files within our internal customer database. This role will allow you to interface with our Sales and Customer Support Teams to ensure we have up-to-date information on current and prospective customers worldwide. You will be responsible for maintaining the integrity and accuracy of the customer files by activating and deactivating customers, verifying addresses and phone numbers by internet searches and phone calls, and other special projects as assigned.

Requirements

• Ability to work on phones while maintaining a professional attitude
• Able to work independently after being trained on a task
• Calm with good communication skills
• College courses/degree a plus, but not required
• Detail-orientated and a self-starter with a strong work ethic
• PC Skills including typing and data entry

Benefits

• Comprehensive benefits package including:
  • Medical, dental, vision, life insurance, and a health savings account
  • 401(k) with up to 6% matching
  • Paid vacation, sick days, and holidays
• Hybrid work schedule: following completion of training, eligible associates may work from home up to two days per week
• Company perks including referral bonuses, professional development and training, promotion from within, and associate discounts for cell phones, cars, computers, entertainment, and more
• Facility amenities including:
  • Onsite dining facility offering complimentary breakfast and lunch
  • Onsite medical center
  • Wide variety of sports and social leagues, volunteering initiatives through the Associate Foundation
• Non-smoking environment promoting a healthy lifestyle