Customer Data Specialist

POSITION SUMMARY:This position is responsible for overseeing SAP data as it pertains to pricing and customer master information. This person works cross-functionally to provide support throughout the business for all sales channels and all brands. RESPONSIBILITIES:Oversees the pricing request process across all brands and channels for USA, Canada and Central AmericasUpdate/maintain pricing on customer net sheets, fixed nets, scheduled pricing, show special pricing, and quotes as requested by channel manager with finance approvalRun year-end pricing audits and communicate to sales channels for evaluation of special price and end dateExecute the pricing process with price increases and manage the workflow collaborating closely with Finance, Product Management, Channel Owners and Sales Managers. This includes running territory price reports with current and new pricing to receive approval from sales managers prior to loading into the system. Responsible for creating new customer accounts and maintaining existing customer accounts in SAPMaintains partner information in SAP, specifically for EDI accounts ensuring all inbound & outbound operations are processed successfully. Perform annual audits of buying groups and national accounts prior to rebate payments.Works to resolve EDI Idoc errors due to customer master issues, specifically for USA EDI accounts ensuring all inbound & outbound operations are processed successfullyMaintains customer material cross references Acts as a point of contact for all customer master & pricing related requestsAssists with project-based work including SAP integrations EDUCATION, KNOWLEDGE, SKILLS, AND EXPERIENCE:A minimum of a bachelor’s degreeExceptional troubleshooting skillsAbility to quickly adapt to changeMust be able to communicate effectively, both verbally and in writingStrong organizational skills with large amounts of dataAbility to multi-task effectively and meet deadlinesAttention to detail and high level of accuracyStrong active listening abilitiesExperience in Business Management Software (i.e. SAP) is preferred but not required COMPETENCIES: Need to possess strong interpersonal, ability to communicate effectively, work efficiently, independently with accuracy, maintain confidential information, exercise sound judgment, make accurate and timely decisions, the ability to multi-task and work independently in a fast paced environment, and have strong analytical and problem solving skills. WORKING CONDITIONS AND PHYSICAL DEMANDS:This position will be in an office environment in the Atlanta location.Job requires both sitting and standing. Excellent vision, hearing, speech and motor skills are required to perform essential functions of the job.