Customer Quality & Facilities Project Coordinator

Summary

Since 1890, Pfeiffer Vacuum has been shaping the vacuum industry with groundbreaking innovations. Every day, over 4,000 employees at 10 production sites and more than twenty sales and service companies worldwide give everything for our customers. With our comprehensive portfolio, we offer solutions for all types of vacuum applications. We are not only driven by highest quality standards, but it is also our vision to be the most sustainable and fastest growing market player in our industry to drive technology for a sustainable future.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

None.

Duties

- Manages the first article process with the key Semiconductor OEM customers. Responsible for internal coordination ensuring all the necessary information and reports are available from the respective internal stakeholders. Organizing the data submission to ensure timely completion according to the customer requirements. - Organizes and tracks customer quality metrics. - Tracks and follows through with internal stakeholders to complete all customer compliance requirements and deadlines. - Acts as the key representative for Pfeiffer on all Silicon Valley Innovation Center (SVIC) facility maintenance, repairs, and projects with internal stakeholders, external vendors, and landlord to ensure smooth execution and completion according to the budget, project requirements, and timeline. - Travel should be minimum (Physical Demands Tasks require walking, sitting, bending, reaching, mobility, frequent lifting and pushing/pulling. Work requires computer skills (word processing, spreadsheet, and data-entry), attention to detail and accuracy. Communication skills including listening and speaking are required for interaction with other employees, vendors, and customers. Strong interpersonal skills, the ability to balance multiple tasks and any stress associated with the duties and responsibilities of this position are essential requirements in the performance of this job.

Position Requirements

Company Values Pfeiffer Vacuum + Fab Solutions believes that we are all suppliers and customers of someone in our organization. Our employees must be able to demonstrate this customer-centric belief - which means that you are value-adding, reliable, performance-driven, innovative, service-minded, and agile – in all of their business activities. We expect that our company values of open mindedness, trust, communication, thinking strategically/being creative, being courageous, accountability, and humility, ethical sensitivity/compliance, resilience/facing diversity and fostering a culture of empowerment, engagement and collaboration will drive the actions of our employees. General Qualifications - Must have very strong organizational and time-management skills to prioritize and complete multiple tasks simultaneously. - Must have ability to effectively communicate verbally and in writing with coworkers, customers, vendors, and other departmental personnel in a professional and positive manner. - Requires ability to accurately input, manipulate and access information using moderately complex computers and software programs; with minimum software requirements being Microsoft Word, Excel, and PowerPoint (or equivalent). - Requires strong ability to work with others to share specific knowledge of work processes, and/or procedures in order to continuously make improvements. Education and/or Experience - Any combination of education, training, and relevant experience equivalent to a minimum of the following: - High School graduate with > 8 years of similar work experience for an engineering/manufacturing company - Associate degree in Business Administration, social science, or a technical field; with >4 years of relevant work experience in an engineering/manufacturing company Language Skills Excellent English verbal and written communication skills. Reasoning Ability Must be able to multitask and operate in a fast-paced environment while maintaining a disciplined approach to oversee employer and customers' needs. Works on assignments that are time sensitive by nature. Must be able to solve both practical and complex problems and deal with a variety of factors. Tools and/or Equipment None. Work Environment This position may work in various environments including office, warehouse, and laboratory settings. 85% inside, climate / noise-controlled office, and 15% in laboratory, warehouse environment, or traveling; lifting to 50 lbs. on occasion. Eye and hearing protection may be required in manufacturing areas; and additional protective clothing may be required when visiting customer sites. Pfeiffer Vacuum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.