Customer Program Spec II

About the role

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car, and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

Responsibilities

• Track and document any assigned estimate requests.
• Read and outline product design and project specifications and requirements.
• Accurately estimate and calculate material, labor, and other indirect costs.
• Work collaboratively with Sales, Engineering, and Operations departments to perform technical reviews as needed.
• Work collaboratively with Planning, Supply Chain, and Purchasing departments to calculate production lead times based on material availability and shop capacity.
• Perform cost analysis of previous products and projects.
• Responsible for effectively communicating with various internal and external stakeholders throughout estimating, sales, and negotiation phases.
• Act as the first level of risk aversion by addressing potential issues or concerns related to fabrication capabilities, profit loss, materials, or capacity, including:
  • Missing or incorrect fabrication information.
  • Fabrication, equipment, and tool capabilities.
  • Materials/Parts availability.
• Aid in creating and continuously updating cost models, involving complex Excel workbooks, ERP systems, and other estimating software.
• Navigate and utilize HIS ERP system & databases, including aiding in updating costs, part numbers, quantities, descriptions, manufacturer information, and supplier information.
• Aid the Estimating Manager in writing Scope of Work (SOW) documentation for complex products and/or large-scale projects.
• Assist Strategic Account Managers in sales-driven activities as needed (e.g., customer interfacing, presentations, high-level meetings, kickoffs).
• Assist in intermittent project management for unique or high-level projects with emphasis primarily on the cost management aspects.

Qualifications

• Bachelor’s degree in engineering (preferred), business, or related field.
• 2-4 years of experience in customer service, program coordination, order management, or related roles.
• Strong Excel skills – ability to understand and create complex formulas and macros.
• Experience interpreting engineering drawings and symbols.
• Strong math, problem-solving, analytical, and decision-making skills.
• Ability to navigate and understand CAD models and/or similar file types.
• Engineering and design experience a plus.
• Sustain a positive reputation for professionalism, meeting deadlines, quality, and integrity.
• Ability to maintain a high level of organization and time management.
• Strong ability to adapt to working independently or in teams throughout jobs and projects.
• Maintain confidentiality and security of sensitive data and intellectual property (IP) at all times.

Location: Hillsboro, OR