Customer Partnerships Manager

Key Responsibilities

• Lead, coach, and develop a team of up to 10 or more outbound sales representatives
• Set clear performance goals and drive accountability through metrics and KPIs
• Monitor pipeline activity and ensure consistent revenue growth
• Oversee and participate in high-volume outbound calling efforts
• Identify new business opportunities and develop strategic sales solutions
• Guide team in closing deals, negotiating pricing, and overcoming objections
• Build and maintain strong relationships with customers nationwide
• Drive new account acquisition through targeted prospecting and research
• Expand existing accounts by identifying additional needs and opportunities
• Ensure exceptional customer experience through personalized interactions
• Understand customer challenges and position tailored solutions
• Educate clients on company capabilities, resources, and partnerships
• Utilize CRM tools (e.g., Salesforce) to track performance and maintain accurate reporting
• Collaborate cross-functionally with internal teams to enhance service delivery
• Train new and existing sales staff on outbound strategy and communicate best practices
• Analyze sales data to improve team performance and strategy

Requirements

• 4 Year Degree Preferred or High School Diploma
• 5+ years in sales management and business development
• Proven experience leading outbound sales or call-driven environments
• Strong communication skills (verbal and written)
• Proficiency in Microsoft Office (Word, Excel, Power Point)
• Experience leading or mentoring a sales team
• Familiarity with CRM systems such as Salesforce
• Strong analytical and problem-solving abilities
• Competitive, results-driven mindset with a passion to win
• Strong leadership presence with the ability to motivate others
• Resilient and adaptable—thrives in a fast-paced sales environment
• Proactive and detail-oriented with strong follow-through
• Relationship-focused with a customer-first approach

Qualifications

• Lived in one of these states: Florida, Georgia, Ohio, Texas, or Illinois

Skills

• Outbound Sales
• Customer Relationship Management
• CRM Systems
• Leadership
• Communication
• Problem Solving

Benefits

• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away
• Team Member discounts on our merchandise plus a variety of other cool special deals with our suppliers

Pay

$75,000 - $85,000 annually based on including but not limited to qualifications, experience, and geographical location.

Schedule

This is a 100% remote position.