Customer Contract Admin Analyst - Urgent need

Job Summary

Medical Devices Company is seeking a Customer Contract Admin Analyst with experience in collections or account reconciliation. The position is a 12-month contract located in San Diego, CA, with a total of 40 hours per week, Monday through Friday, 7:30-4 or 8-4:30PM.

Essential Functions

- Monitor accounts receivable balances and perform collection functions. - Resolve customer disputes related to non-payment and conduct payment negotiations. - Work closely with various teams to identify and resolve issues affecting timely payment. - Review contractual terms and communicate with customers and internal teams to help resolve discrepancies and obtain payment. - Multi-task, demonstrate excellent analytical/reasoning skills, and maintain attention to detail. - Communicate effectively verbally and in writing. Ability to work independently and as part of a team.

Specific Duties, Activities, and Responsibilities

- Collect customer payments according to payment due dates. - Identify issues contributing to account delinquency. - Perform reconciliations as needed. - Review and monitor assigned accounts and all applicable collections reports. - Provide timely follow-up on payment arrangements. - Maintain required documentation on collection efforts. - Escalate delinquent accounts as per the Escalation Protocol. - Complete reports on delinquent accounts by established deadlines. - Demonstrate analytical thinking and ability to prioritize work considering deadlines. - Possess intermediate Excel skills.