Customer Contract Admin Analyst - Urgent Need

Job Description

As a member of the Government Contracting Offer Development Team, this role is responsible for the development, strategy, and implementation of government contractual agreements.

• Lead the beginning-to-end response process with responsibility for solicitation review, kickoff meetings with customers, contract analytics, package submission, ongoing monitoring of Agreement for KPI reporting, and appropriate document retention.
• Actively Monitor government and third-party outlets for new contract instrument solicitation opportunities.
• Responsible for ongoing management of the Government contracting process from receipt of RFP to Award process, to storage and ongoing monitoring/maintenance of Agreements.
• Review solicitation and initiate PM activities, including conducting kickoff meetings with business unit and SCVP, developing a solicitation project plan, leading tasks and due dates to customers, updating the RFP tracker, and communicating project status to management.
• Develop and regularly audit Commercial Sales Practices (CSP), including pricing analyses and “what if” scenarios to resolve financial impact of business proposals.
• Conduct TAA compliance verification and research TAA waiver eligibility if needed.
• Prepare final response package by working with customers, such as business unit, Legal, SCVP, etc.
• Ensure appropriate records retention in accordance with BD document retention policy once contract is awarded.

Competitive Bid/RFP Proposal

• Lead the beginning-to-end Government contract response process with responsibility for RFP review, applicable FAR clauses, kickoff meeting and liaison(s) with key customers while developing submission proposal and ensuring appropriate document retention.
• Monitor government and third-party outlets for new Bid and RFP opportunities.
• Responsible for ongoing management of the Government RFP process from receipt of RFP to Award process, to storage and ongoing monitoring of Agreements, including CSP narratives.
• Research and review RFP and initiate PM activities, including conducting kickoff meeting with business unit and SCVP; developing a RFP project plan, leading tasks and due dates to customers and communicating project status to management.
• Lead the formal Q&A process by working with the Government Contracting Officers and Business Units in a timely manner.
• Be a subject matter authority (SME) in FAR and be able to review and resolve applicable FAR’s to a bid/RFP; be able to assess the associated impact of applicable FAR’s to the business and advance to Legal and business unit when appropriate.
• Review modeling for bids/Requests/RFPs, including product, pricing, and impact analysis and advise customers on offer strategy.
• Prepare final response package by working with customers, such as business unit, Legal, SCVP, etc.
• Once contract is awarded, connect with customers and ensure appropriate document retention in accordance with BD document retention policy.

Contract Setup

• After contract award, work with Government Contract Execution Analyst to ensure award contract information is correctly entered into client contract management system.
• Ensure correct government entity is included in the contract membership.
• Verify product listing and pricing is properly loaded.
• Confirm that distributor list is correctly loaded.
• Documentation is properly maintained in accordance with client document retention policy.

Contract Management

• Lead beginning-to-end process for standard and mass contract modifications. Be responsible for Contract Extension and Closeout as well as developing contracting strategy and analysis based on business needs.
• Standard Modifications (Product Add/Delete, Price Increase/Decrease, Customer Add/Delete, Administrative Changes)
• Work with business unit or other customer to complete Request for Modification package]
• Act as the liaison with government contact and address their inquiries.
• Prepare and submit necessary supporting documents to Government Contracting Officer.
• Work with contract operation analyst to ensure that contracting system is properly updated with mod information.
• Update GSA Advantage, if applicable.
• Ensure proper document retention.
• Mass Modifications
• Complete and submit the appropriate SP-30 form
• Ensure proper document retention.
• Contract Extensions
• Monitor and identify expiring contract for extension well ahead of expiry date
• Prepare extension package and address any inquiries from the Government Contracting Officer.
• Contract Closeout
• Work with business unit/Finance to ensure no outstanding orders/invoices for the contract
• Resolve appropriate proper closeout date and outstanding contract dollar amount
• Work with contract operation analyst to ensure contact is correctly closed out in the system.
• Contracting Strategy and Analysis
• Develop price impact tools for field launch of new contracts, including, but not limited to price change impact by customer, territory and regions.
• Review terms and conditions to ensure compliance of reporting objectives outlined in Government contracts.
• Be able to point out potential risks in any strategies and work internally on operational needs.
• Tracking Customer and Trade Agreement Reporting Process
• Collaborate with Government Contract Analytics Analyst to validate tracking customer (TC) and trade agreement act (TAA) triggers by reviewing TC/TAA compliance reports and taking appropriate contract modification action when required.
• Timely review and sign-off on TC and TAA reports
• Validate Tracking Customer and Trade Agreement Act triggering event and take appropriate action (e.g. contract modifications).

Other Responsibilities

• Update and maintain client registration in Government websites (DUNS, SAM, etc.)
• Update and maintain client contract pricing in source systems and Government websites
• Special projects and ad-hoc reporting
• Support audit requirements.

Qualifications

• BA/BS required with 5 years of business experience, or without Bachelor degree, 10+ years extensive experience in the applicable area preferred
• Strong contracting strategy mindset – must be able to access situation, collect data and deliver well thought out recommendations
• Candidate must have validated leadership skills and ability to Project Manage multifaceted Government contracts from beginning to end
• Candidate must have validated ability to quickly establish credibility, trust, and support within all levels of organization
• Strong customer-centric skills, and able to adapt to customer needs while maintaining protection of client interests
• Strong communications and change management experience; must have the ability to develop, present and defend ideas and strategy to internal leaders and stakeholders

Key Competencies

• Business Acumen
• Partnership and customer focus
• Accountability
• Work across functions and teams (matrix environment)
• Delivering under pressure
• Strive for continuous improvement
• Analytical and Problem solving orientated