Customer Care Specialist (Bilingual Japanese/English) $31.48/hr

PAY

$31.48/hr

SCHEDULE

• Full-time
• 5 days per week
• Desk hours range from 7:00 am – 8:00pm
• Must be flexible to work weekends and holidays

Benefits

• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

Responsibilities

• Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
• Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Promotes awareness of brand image internally and externally.
• Creates, logs, and expedites premiums (gifts) for site marketing programs.

Company Standards

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Qualifications

• Highest motivation with sales or customer service experience
• Enjoy interacting with guests either in person or by phone
• Available to work a flexible schedule to include weekends and holidays

Requirements

• Position may require background and drug screening, in accordance with state and local requirements.