Bilingual Customer Service Coordinator $18 - $19 hourly

About the role

Bilingual Customer Service Coordinator position available at Raymour & Flanigan.

Responsibilities

• Schedule & confirm customer repair service calls.
• Cookordinate & communicate with repair technician.
• Work independently to resolve customer service issues.
• Adhere to proper Warranty and protection guidelines.
• Serve as liaison between customers and the repair technician.
• Complete reports and other tasks/assignments as required.

Qualifications

• Bilingual - Spanish speaking, required.
• Excellent phone etiquette.
• Interpersonal skills.
• Strong computer skills.
• Excellent time Management Ability.
• To work independently.
• To multi-task.
• Customer service skills.
• Experience in a fast-paced environment.
• Prior call center experience and prior dispatcher experience is preferable.
• A High School Diploma or equivalent.
• Able to work day, night and weekend hours.

Benefits

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Pay

Hourly pay rate: $18.00 - $19.00

Schedule

Schedule needed: 40 hours per week including rotating Saturdays.