Customer Account Specialist - HYBRID!

About the role

Drive Sales Growth for an Industry-Leading LED Lighting Systems & Smart Technology Manufacturer!

Responsibilities

• Become a Trusted Partner to Customers and Sales Teams
• Serve as a primary point of contact for customers, distributors, and sales representatives
• Respond to inquiries quickly and professionally
• Build lasting relationships that drive customer satisfaction and repeat business
• Support customers through the entire project and order lifecycle
• Partner with outside sales representatives to pursue new business opportunities
• Identify upsell and cross-sell opportunities
• Support promotional initiatives and product launches
• Drive leads and opportunities through HubSpot and CRM tools
• Own The Customer Experience
• Collaborate with Engineering, Quotations, Supply Chain, and Customer Service teams to ensure successful outcomes
• Help customers navigate complex projects and product selections

Requirements

• 2+ years of experience working with or selling electronics-related products such as LED lighting, devices, Audio/Visual, electrical, or similar technical product categories
• Strong customer service and relationship-building skills
• Ability to thrive in a fast-paced environment with multiple priorities
• Experience using CRM systems such as HubSpot, Salesforce, SAP, Zendesk, or similar platforms
• Willingness and ability for occasional travel to trade shows, customer visits, and industry events

Qualifications

• You may have achieved success in these areas or others and be ready to advance your career!
• Inside Sales Representative
• Sales Support Specialist
• Customer Success Specialist
• Quotations Specialist
• Lights Sales Representative
• Electrical Distributor Sales Associate
• Customer Account Specialist

Skills

Not specified

Benefits

Not specified

Pay

$66,300 - $68,000

Schedule

Monday through Friday, 8am - 5pm