Client Account Specialist - HYBRID!
WAC Group · Ontario, CA · 1 mo ago
OTHR$65k/yrFull-time
LOCATION: Ontario, California 91761 Check out our address! ASK ABOUT OUR PERFORMANCE BASED SALES INCENTIVES! Drive Sales Growth for an Industry-Leading LED Lighting Systems & Smart Technology Manufacturer! If you enjoy building relationships, supporting customers, uncovering opportunities, and being a trusted resource throughout the sales process, we would be excited to hear from you! You'll partner closely with outside sales representatives, distributors, contractors, architects, designers, and project stakeholders to identify opportunities, solve problems, support product adoption, and drive revenue growth across your assigned business channel and territory. Why Join WAC Group? Robust benefits and perks packages!Merit-based compensation structure!Career growth opportunities!Culture of innovation and a fast, exciting, team focused culture! What We're Looking For 2+ years of experience working with or selling electronics-related products such as LED lighting, devices, Audio/Visual, electrical, or similar technical product categories.Strong customer service and relationship-building skillsAbility to thrive in a fast-paced environment with multiple prioritiesExperience using CRM systems such as HubSpot, Salesforce, SAP, Zendesk, or similar platformsWillingness and ability for occasional travel to trade shows, customer visits, and industry events What You'll Do Become a Trusted Partner to Customers and Sales Teams Serve as a primary point of contact for customers, distributors, and sales representativesRespond to inquiries quickly and professionallyBuild lasting relationships that drive customer satisfaction and repeat businessSupport customers through the entire project and order lifecycle Drive Sales Growth Partner with outside sales representatives to pursue new business opportunitiesIdentify upsell and cross-sell opportunitiesSupport promotional initiatives and product launchesDrive leads and opportunities through HubSpot and CRM tools Own The Customer Experience Collaborate with Engineering, Quotations, Supply Chain, and Customer Service teams to ensure successful outcomesHelp customers navigate complex projects and product selections What Success Looks Like In this role, you will: Consistently deliver exceptional customer serviceRespond quickly to customer and sales team requestsConvert inquiries into opportunitiesSupport territory growth and sales objectivesMaintain strong CRM data integrity and pipeline visibilityBecome a trusted resource for customers and internal teams alike Ideal Backgrounds You may have achieved success in these areas or others and be ready to advance your career! Sales Support SpecialistCustomer Success SpecialistQuotations SpecialistLighting Sales RepresentativeElectrical Distributor Sales AssociateClient Account Specialist The expected salary is $65,000 - $70,00. The actual compensation will be determined based on experience and other factors allowed by law. We recognize people as our most valuable asset. Our competitive salary and benefits package includes: paid time off; medical & dental coverage (including family coverage), vision, life, 401(k); tuition assistance; and continuous training and development. For immediate consideration please apply as instructed. Given the high volume of responses, only qualified candidates will be contacted. WAC is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, WAC Group complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training. Please note, all responsibilities outlined in the above job description are subject to change as needed. All efforts will be made to ensure proper notice is given for changes in responsibilities. 8am - 5pm PST