Customer Account Specialist

About the role

Do your friends describe you as a “people person”? Do you have customer relations experience? Are you looking for a role that will give you an opportunity to learn account management, sales, and operations, and jump start your career with an eye to the next opportunity? Then you are ready to grow your best self here as a Customer Account Specialist.

Here’s what your day-to-day will look like

• Build relationships with customers and collaborate with internal teams to solve challenging customer problems.
• Leverage C.H. Robinson’s proven processes and innovative technology platform to manage shipments while growing your skills in operations, sales, and account management.
• As for the future, this role has multiple career paths, and we love to promote from within.

What can we do for you?

• Dynamic and comprehensive onboarding program to jumpstart your knowledge of our company and industry, helping you excel here and ensuring your proficiency in our systems and processes.
• Flexibility for your wellbeing with the option to work remotely one day a week and engage in in-office collaboration four days a week.

Qualifications

• A High School Diploma or GED equivalent.
• Previous Customer Engagement Experience.
• Ability to travel up to 5% domestically.

Preferred Qualifications

• Value a diverse and inclusive work environment.
• Basic proficiency in Microsoft Office Suite of Programs.
• Attention to detail, accuracy, and problem-solving skills.
• Demonstrated negotiation, collaboration, and influencing skills.
• Hold a Bachelor’s Degree from an accredited college or university.

Pay & Benefits

• Compensation Range: $17.31 - $36.04 (base pay only).
• Top-tier benefits including:
• Three medical plans.
• Enhanced Fertility benefits.
• Flexible Spending Accounts.
• Health Savings Account (with employer contribution).
• Dental and Vision coverage.
• Basic and Supplemental Life Insurance.
• Short-Term and Long-Term Disability.
• Paid observed holidays.
• 2 paid floating holidays for U.S. hourly employees.
• Flexible Time Off (no accruals and no caps) for U.S. salaried employees.
• Paid parental leave.
• Paid time off to volunteer in your community.
• Charitable Giving Match Program.
• 401(k) with 6% company matching.
• Employee Stock Purchase Plan.

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities.