Customer Account Administrator
About the role
We are currently looking for a Customer Account Administrator to play a pivotal role in supporting excellent customer service, customer retention and new customer acquisition.
Responsibilities
- Provide high levels of customer account management by properly setting up and maintaining account information and data
- Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities
- Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing
- Cook with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies
- May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs
Qualifications
- Minimum of 2 years of experience in a customer service or accounting role
- Minimum of a High School diploma or GED preferred
- Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
- Ability to multi-task and prioritize assignments in a team environment
Benefits
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
- Medical, dental, and vision (eligibility after just 30 days of employment)
- Paid time off that increases with tenure
- A 401(k) with company match and immediate vesting
- New employee training program and many opportunities for continued learning and career development
- Disability and life insurance
- Generous tuition assistance program
- Propane discounts
Pay
$16.40 - $21.50 an hour (dependent on experience)
Schedule
This position may be eligible for overtime pay based on business needs.
Additional Information
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: https://jobs.suburbanpropane.com/benefits/.
Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/.