Customer Account Administrator

About the role

Join a growing, family-owned fuel company with strong values and a great team culture! Buell Fuel | Center State Propane is a fast-growing, family-owned business headquartered in Deansboro, NY. We deliver competitively priced propane, heating oil, diesel, and gasoline across upstate New York, serving residential, commercial, agricultural, municipal, and wholesale customers. This full‑time Customer Account Administrator position is based in our Waterville, NY office.

Responsibilities

• Provide friendly, professional customer support in person, by phone, and by email
• Set up, update, and maintain accurate residential and commercial customer account records.
• Handle customer inquiries and resolve issues quickly
• Build and maintain positive customer relationships
• Handle administrative data entry, reporting, and reconciliation for company assets, purchasing, and stock
• Support team members and contribute to a positive office environment
• Bill and invoice work orders and ensure all mandatory safety reporting’s policies and procedures are documented and followed

Requirements

• High school diploma or GED (required)
• 1+ year of customer service experience (preferred)
• Experience in the fuel delivery, propane, or heating industry a plus
• Strong computer and communication skills
• Organized, detail‑oriented, and able to multitask
• Self‑motivated with a sense of urgency and teamwork

Benefits

• Paid time off
• Opportunities for growth and advancement

Pay

$17.00 – $20.00 per hour (based on experience)

Schedule

Monday–Friday, Day Shift (occasional Saturdays 8:00 AM–12:00 PM)