Custodial Services Supervisor (Johns Hopkins Housing Operations)

About the role

The Custodial Services Supervisor manages the custodial staff in buildings assigned to him or her. Key responsibilities include maintaining close contact with the Manager of Custodial Services, conducting frequent inspections, participating in quality assurance, overseeing equipment and supplies, assisting in special events, and supervising staff.

Responsibilities

• Maintain close contact with the Manager of Custodial Services to discuss custodial needs.
• Conduct frequent physical inspections of facilities to ensure services are provided as directed.
• Participate in the quality assurance program.
• Oversee and ensure proper use and care of equipment and supplies.
• Aid in the development of custodial standards and departmental responsibilities.
• Aid in coordinating and performing departmental responsibilities for special events and daily setups.
• Supervise the bargaining unit custodial staff in assigned buildings.
• Assist with personnel management, including interviewing, disciplining, and coaching employees.
• Compute and document weekly employee work hours, and monitor and track employee attendance.
• Provide training to employees one-on-one and in group settings.
• Foster a working environment of inclusiveness and respect, and promote good employee morale.

Requirements

• High school diploma or equivalent required.
• Five years' experience in facilities operations or custodial services required.
• Valid driver's license with good driving record required.
• Custodial experience a plus.
• Prior supervisory experience in a service business strongly preferred.
• Associates or Bachelor’s Degree may substitute for required experience to the extent permitted by the JHU equivalency formula.

Qualifications

• Knowledge of cleaning chemicals, equipment, and processes desired.
• Ability to remain in a stationary position for extended periods of time.
• Ability to operate a computer and other equipment on a frequent basis.
• Ability to frequently communicate with coworkers.
• Ability to see within normal parameters in order to visually inspect work.
• Ability to move about.
• Ability to occasionally lift, carry, or otherwise move objects and materials weighing up to 40 lbs.
• Must be able to work off shifts as needed.

Skills

• Strong oral and written communication skills.
• Problem-solving skills.
• Ability to make independent decisions.
• Ability to maintain a positive, professional relationship with all subordinates.

Benefits

N/A

Pay

$38,792 - $72,280 Annually (Commensurate w/exp.)

Schedule

Varies