Custodial Services Supervisor

About the role

The Custodial Services Supervisor oversees day-to-day custodial operations to ensure a clean, safe, and aesthetically pleasing environment for campus community members. They supervise a team of Lead and Senior Custodians and manage routine and emergency cleaning, disinfecting, sanitizing, and general custodial maintenance of campus facilities.

Responsibilities

• Schedules, trains, and coordinates the custodial services team
• Facilitates procurement of custodial supplies and equipment
• Manages custodial-related emergencies
• Coordinates the locking and unlocking of various campus buildings
• Ensures safety procedures and protocols are maintained in all facets of custodial operations
• Provides operational support to other Facilities Services units as necessary

Requirements

• Experience with personnel management, including staffing, hiring, training, disciplinary action, termination, and performance management
• Experience with collective bargaining units
• Previous supervisory/managerial experience
• Bilingual English & Spanish

Qualifications

• Working knowledge in custodial and housekeeping services
• Verbal and written communication skills in the English language, active listening, flexibility, critical thinking, multi-task and time management
• Working knowledge of and ability for decision making, reasoning, ability to develop original ideas to solve problems, and perform operations analysis, and quality control analysis
• Working knowledge and skill in effective interpersonal and work leadership skills to provide guidance to other personnel
• Basic computer applications skills
• Ability to read, write and perform basic arithmetic calculations
• Ability to ensure that custodial staff provide timely, accurate and appropriate response to routine custodial issues as well as emergency response to more urgent situations
• Ability to effectively communicate quality and service standards, departmental policies, procedures, goals, and expectations to staff
• Ability to motivate staff to provide the highest level of service to campus constituents at all times
• Ability to develop and maintain working knowledge in the use and care of power equipment, hazardous materials, bio-hazardous materials and clean room policies and procedures
• Ability to work with diverse populations
• Ability to work in conditions and environments with exposure to strong odors, chemicals, cleaning solvents, paints, raw sewage, blood, and vomit
• Ability to work varied shifts and schedules (early morning, morning, evening or graveyard shifts; weekends and holidays) as needed to accommodate campus needs and/or events
• Ability to operate University vehicles for business and operational needs