Culinary Inventory and Revenue Systems Analyst - Dollywood Theme Park - Full Time Year Round

About the role

The Culinary Inventory and Revenue Systems Analyst plays a crucial role in the Food & Beverage Division of Dollywood Theme Park. They oversee the governance and maintenance of the POS and inventory systems, ensuring compliance with enterprise governance and property, department, and company objectives.

Responsibilities

• Superusers for CrunchTime processes and procedures to ensure enterprise governance
• Inputs all recipes into CrunchTime, and substitutions updates for allergens
• Completes weekly inventory spot audits and reconciliations within expected time frames
• Evaluates trends in locations cost of goods. Identifies and provides feedback on trends for the team to make informed decisions
• Reconciliations for Culinary's weekly P&L
• Publishes updated information for allergens and place in location mailboxes
• Ensures a complete testing cycle is performed for redemptions (to include meal tickets, mugs, new items, etc.), promotions, and funding; acts as liaison with Sales Audit and IT for any required adjustments to system configurations to ensure reporting is correct for accurate sales records and audit purposes
• Micros, (pricing and cashier updates in park, including the trouble shooting and minor fixes) updates
• All ticketing coordination for entitlements, season pass, group sales, and tasting passes that are input into Micros is completed by this group
• Affords assistance in gathering information as it is related to pro forma development processes in partnership with Culinary Operations Managers, Senior Operations Business Manager, Culinary Director, VP of Revenue, and Finance
• Evaluates current processes and procedures within the Culinary Department and makes recommendations for changes as necessary, including but not limited to data collection, point of sale systems, inventory control, etc.
• Participates in special projects as requested by the Culinary Operations Senior Business Manager, Director of Culinary, or the VP of Culinary
• Leverages technology – Ensures new systems and technology are managed with enterprise governance
• Partners with the training team; facilitates training for all hosts to facilitate best practices are utilized across the Culinary division
• Develops and executes a planned schedule of reporting; ensures right information is getting to right people to effect change
• Edifies and trains the team in understanding reports and reports business purpose
• Assists in gathering information as it is related to pro forma development processes in partnership with Culinary Operations Managers, Senior Operations Business Manager, Culinary Director, VP of Revenue, and Finance
• Evaluates current processes and procedures within the Culinary Department and makes recommendations for changes as necessary, including but not limited to data collection, point of sale systems, inventory control, etc.
• Participates in special projects as requested by the Culinary Operations Senior Business Manager, Director of Culinary, or the VP of Culinary
• Leverages technology – Ensures new systems and technology are managed with enterprise governance
• Partners with the training team; facilitates training for all hosts to facilitate best practices are utilized across the Culinary division
• Develops and executes a planned schedule of reporting; ensures right information is getting to right people to effect change
• Edifies and trains the team in understanding reports and reports business purpose
• Assists in gathering information as it is related to pro forma development processes in partnership with Culinary Operations Managers, Senior Operations Business Manager, Culinary Director, VP of Revenue, and Finance
• Evaluates current processes and procedures within the Culinary Department and makes recommendations for changes as necessary, including but not limited to data collection, point of sale systems, inventory control, etc.
• Participates in special projects as requested by the Culinary Operations Senior Business Manager, Director of Culinary, or the VP of Culinary
• Leverages technology – Ensures new systems and technology are managed with enterprise governance
• Partners with the training team; facilitates training for all hosts to facilitate best practices are utilized across the Culinary division
• Develops and executes a planned schedule of reporting; ensures right information is getting to right people to effect change
• Edifies and trains the team in understanding reports and reports business purpose
• Assists in gathering information as it is related to pro forma development processes in partnership with Culinary Operations Managers, Senior Operations Business Manager, Culinary Director, VP of Revenue, and Finance
• Evaluates current processes and procedures within the Culinary Department and makes recommendations for changes as necessary, including but not limited to data collection, point of sale systems, inventory control, etc.
• Participates in special projects as requested by the Culinary Operations Senior Business Manager, Director of Culinary, or the VP of Culinary
• Leverages technology – Ensures new systems and technology are managed with enterprise governance
• Partners with the training team; facilitates training for all hosts to facilitate best practices are utilized across the Culinary division
• Develops and executes a planned schedule of reporting; ensures right information is getting to right people to effect change
• Edifies and trains the team in understanding reports and reports business purpose
• Assists in gathering information as it is related to pro forma development processes in partnership with Culinary Operations Managers, Senior Operations Business Manager, Culinary Director, VP of Revenue, and Finance
• Evaluates current processes and procedures within the Culinary Department and makes recommendations for changes as necessary, including but not limited to data collection, point of sale systems, inventory control, etc.
• Participates in special projects as requested by the Culinary Operations Senior Business Manager, Director of Culinary, or the VP of Culinary
• Leverages technology – Ensures new systems and technology are managed with enterprise governance
• Partners with the training team; facilitates training for all hosts to facilitate best practices are utilized across the Culinary division
• Develops and executes a planned schedule of reporting; ensures right information is getting to right people to effect change
• Edifies and trains the team in understanding reports and reports business purpose
• Assists in gathering information as it is related to pro forma development processes in partnership with Culinary Operations Managers, Senior Operations Business Manager, Culinary Director, VP of Revenue, and Finance
• Evaluates current processes and procedures within the Culinary Department and makes recommendations for changes as necessary, including but not limited to data collection, point of sale systems, inventory control, etc.
• Participates in special projects as requested by the Culinary Operations Senior Business Manager, Director of Culinary, or the VP of Culinary
• Leverages technology – Ensures new systems and technology are managed with enterprise governance
• Partners with the training team; facilitates training for all hosts to facilitate best practices are utilized across the Culinary division
• Develops and executes a planned schedule of reporting; ensures right information is getting to right people to effect change
• Edifies and trains the team in understanding reports and reports business purpose
• Assists in gathering information as it is related to pro forma development processes in partnership with Culinary Operations Managers, Senior Operations Business Manager, Culinary Director, VP of Revenue, and Finance
• Evaluates current processes and procedures within the Culinary Department and makes recommendations for changes as necessary, including but not limited to data collection, point of sale systems, inventory control, etc.
• Participates in special projects as requested by the Culinary Operations Senior Business Manager, Director of Culinary, or the VP of Culinary
• Leverages technology – Ensures new systems and technology are managed with enterprise governance
• Partners with the training team; facilitates training for all hosts to facilitate best practices are utilized across the Culinary division
• Develops and executes a planned schedule of reporting; ensures right information is getting to right people to effect change
• Edifies and trains the team in understanding reports and reports business purpose
• Assists in gathering information as it is related to pro forma development processes in partnership with Culinary Operations Managers, Senior Operations Business Manager, Culinary Director, VP of Revenue, and Finance
• Evaluates current processes and procedures within the Culinary Department and makes recommendations for changes as necessary, including but not limited to data collection, point of sale systems, inventory control, etc.
• Participates in special projects as requested by the Culinary Operations Senior Business Manager, Director of Culinary, or the VP of Culinary
• Leverages technology – Ensures new systems and technology are managed with enterprise governance
• Partners with the training team; facilitates training for all hosts to facilitate best practices are utilized across the Culinary division
• Develops and executes a planned schedule of reporting; ensures right information is getting to right people to effect change
• Edifies and trains the team in understanding reports and reports business purpose
• Assists in gathering information as it is related to pro forma development processes in partnership with Culinary Operations Managers, Senior Operations Business Manager, Culinary Director, VP of Revenue, and Finance
• Evaluates current processes and procedures within the Culinary Department and makes recommendations for changes as necessary, including but not limited to data collection, point of sale systems, inventory control, etc.
• Participates in special projects as requested by the Culinary Operations Senior Business Manager, Director of Culinary, or the VP of Culinary
• Leverages technology – Ensures new systems and technology are managed with enterprise governance
• Partners with the training team; facilitates training for all hosts to facilitate best practices are utilized across the Culinary division
• Develops and executes a planned schedule of reporting; ensures right information is getting to right people to effect change
• Edifies and trains the team in understanding reports and reports business purpose
• Assists in gathering information as it is related to pro forma development processes in partnership with Culinary Operations Managers, Senior Operations Business Manager, Culinary Director, VP of Revenue, and Finance
• Evaluates current processes and procedures within the Culinary Department and makes recommendations for changes as necessary, including but not limited to data collection, point of sale systems, inventory control, etc.
• Participates in special projects as requested by the Culinary Operations Senior Business Manager, Director of Culinary, or the VP of Culinary
• Leverages technology – Ensures new systems and technology are managed with enterprise governance
• Partners with the training team; facilitates training for all hosts to facilitate best practices are utilized across the Culinary division
• Develops and executes a planned schedule of reporting; ensures right information is getting to right people to effect change
• Edifies and trains the team in understanding reports and reports business purpose
• Assists in gathering information as it is related to pro forma development processes in partnership with Culinary Operations Managers, Senior Operations Business Manager, Culinary Director, VP of Revenue, and Finance
• Evaluates current processes and procedures within the Culinary Department and makes recommendations for changes as necessary, including but not limited to data collection, point of sale systems, inventory control, etc.
• Participates in special projects as requested by the Culinary Operations Senior Business Manager, Director of Culinary, or the VP of Culinary
• Leverages technology – Ensures new systems and technology are managed with enterprise governance
• Partners with the training team; facilitates training for all hosts to facilitate best practices are utilized across the Culinary division
• Develops and executes a planned schedule of reporting; ensures right information is getting to right people to effect change
• Edifies and trains the team in understanding reports and reports business purpose