CUA 7 Case Manager

About the role

The Organization Net Community Care is a division of Northeast Treatment Services (NET), a non-profit organization serving the Philadelphia region. As a designated Community Umbrella Agency (CUA) for the Department of Human Services, Net Community Care operates CUA1 and CUA7, providing comprehensive child welfare services focused on safety, permanency, and family well-being. Grounded in trauma-informed care and cultural humility, Net Community Care works to stabilize families, support youth development, and ensure children can grow in safe, nurturing, and permanent homes. The organization is committed to strengthening communities through collaboration, accountability, and continuous learning.

Responsibilities

• Meet all weekly and monthly visitation requirements for children receiving in-home and out-of-home services, ensuring compliance with DHS regulations and NCC policies.
• Ensure that safety assessments and service plans are completed accurately and on time along with all Key Performance Indicators set forth by DHS relevant to this role.
• Support families in achieving permanency goals, including successful, timely reunification.
• Maintain thorough and timely documentation of case activities, including visits and service referrals.
• Collaborate effectively with families, service providers, and the court system to remove barriers to permanency and child well-being.
• Demonstrate consistent engagement with parents and caregivers through coaching, referrals, and support during visitation.
• Achieve or exceed Net Community Care’s benchmarks for child safety, permanency, and family engagement as outlined in performance evaluation criteria.

Qualifications

• A bachelor’s level in Human Services, BSW preferred
• Two years case management experience involving youth
• Knowledge of child and family service systems
• Valid Driver’s License (issued by state in which employee lives) and safe driving record and proof of insurance coverage
• Experience with computers beneficial
• Knowledge of social work values and/or child welfare services