CASE MANAGER

About the role

As a Case Manager/Child Safety Specialist at the Arizona Department of Child Safety (DCS), you will:

• Work full-time, 40 hours a week on-site/in field; alternative work hours may be required.
• Respond to allegations of child abuse or neglect.
• Conduct interviews and assess child safety.
• Work with families in their homes and in the community.
• Cookordinate services and develop case plans.
• Attend court hearings and prepare professional reports.
• Transport children and support placement needs.
• Manage cases throughout your assigned region.
• Collaborate with courts, providers, and partner agencies.

Responsibilities

As a Case Manager/Child Safety Specialist, you will:

• Analyze information quickly and accurately, apply logic to complex situations and make independent, sound decisions in high pressure moments.
• Communicate with clarity and compassion, conduct effective interviews, gather accurate information, and remain professional during challenging situations.
• Stay organized and maintain accuracy and quality in a high-volume environment.
• Remain calm in stressful situations; understand diverse family systems and cultural backgrounds; and show empathy while maintaining professional boundaries.
• Provide strong attention to detail.

Requirements

To qualify for this position, you must have:

• A Bachelors or masters degree earned from an institution accredited by an agency recognized by the U.S. Department of Education (conferred transcripts); OR 4 years as an Arizona Department of Child Safety employee.

Qualifications

The ideal candidate will have:

• A valid Arizona driver's license.
• Experience working with children and families.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.
• Knowledge of child welfare laws and regulations.

Skills

Skills required for this role include:

• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office Suite.

Benefits

The Arizona Department of Child Safety offers:

• Competitive salary starting at \$21.7068 with step increases after training & years of service.
• Incentive pay for exceptional performance.
• Vacation, sick leave, and personal days.
• Paid time off for holidays.
• Health, dental, and vision insurance options.
• Flexible spending accounts for healthcare and dependent care expenses.
• Retirement savings plan with employer match.

Pay

\$21.7068 with step increases after training & years of service.

Schedule

Full-time, 40 hours a week on-site/in field; alternative work hours may be required.