CSR/Dispatcher

About the role

A place where empowering minds fuel innovation. Our Mission is to provide products and services, in an honorable way, that exceed the expectations of each one of our clients. Success Depends on Employees Like You, who pride themselves in teamwork, professionalism, knowledge, ability, loyalty, and exceeding customer expectations.

Responsibilities

• Experience in customer service.
• Service oriented and able to resolve customer grievances.
• Detailed oriented, skilled with telephones, scheduling appointments and take pride in accuracy as a signature of your work.
• Skilled in delivering your work timely with a positive and encouraging presence to customers and co-workers.
• Consider yourself a team player that can work with other team members providing support in taking care of our customer requests in maintaining and servicing their hvac systems.
• First shift with various schedules available (7am-4pm, 8am-5pm, 9am-6pm).
• Mon-Fri, or Tues- Sat, or Wed-Sun.
• Previous call-center experience preferred.
• HVAC experience a plus!

Requirements

WANT COMPETITIVE PAY AND GREAT BENEFITS? Look no more, we offer 8 Paid Holidays, Company Paid Basic Life and Long-Term Disability, PTO, Medical, Dental, Vision, supplemental insurance benefits of Accident, Critical Illness, 401(K) Retirement plan, and above all, a great atmosphere with on-going training and teamwork.

Qualifications

• Experience in customer service.
• Service oriented and able to resolve customer grievances.
• Detailed oriented, skilled with telephones, scheduling appointments and take pride in accuracy as a signature of your work.
• Skilled in delivering your work timely with a positive and encouraging presence to customers and co-workers.
• Consider yourself a team player that can work with other team members providing support in taking care of our customer requests in maintaining and servicing their hvac systems.
• First shift with various schedules available (7am-4pm, 8am-5pm, 9am-6pm).
• Mon-Fri, or Tues- Sat, or Wed-Sun.
• Previous call-center experience preferred.
• HVAC experience a plus!

Skills

• Customer service skills.
• Ability to resolve customer grievances.
• Detail-oriented.
• Telephonic and scheduling skills.
• Positive and encouraging presence.
• Teamwork and support skills.
• First shift availability.
• Variety of shift options (7am-4pm, 8am-5pm, 9am-6pm).
• Mon-Fri, or Tues- Sat, or Wed-Sun.
• Previous call-center experience.
• HVAC experience.

Benefits

• 8 Paid Holidays.
• Company Paid Basic Life and Long-Term Disability.
• PTO.
• Medical, Dental, Vision, supplemental insurance benefits of Accident, Critical Illness.
• 401(K) Retirement plan.
• A great atmosphere with on-going training and teamwork.

Pay

We offer competitive pay and great benefits.

Schedule

• First shift with various schedules available (7am-4pm, 8am-5pm, 9am-6pm).
• Mon-Fri, or Tues- Sat, or Wed-Sun.

Contact

If you have any questions or need assistance, please visit our website at www.conditionedair.com.

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by law.