CSG Sales & Programs Strategy Manager

About the role

Salesforce is seeking a highly motivated team member to support and execute sales programs for Salesforce's Success Plans (Premier & Signature Success). This role contributes to pipeline development, revenue growth, and market coverage in support of Salesforce's NNAOV initiative.

Responsibilities

• Support the identification, operationalization, and measurement of sales programs targeting new revenue and attrition risk.
• Partner closely with aligned sales and renewals teams, serving as a reliable resource and point of contact.
• Build reports and dashboards to track program performance and surface insights for senior leadership.
• Aid in preparing executive-ready presentations summarizing program impact, successes, and opportunities.
• Contribute to cross-functional projects representing the Success Plans team and help drive strategy forward.
• Navigate time zone complexity and regional nuance to effectively support globally distributed teams.

Requirements

Desired skills/experience:

• 6+ years of relevant experience in Sales Programs, Sales Strategy, Sales Operations, or related fields (or equivalent experience).
• Experience working with or supporting international/regional sales or Go-To-Market teams preferred.
• Proven ability to build relationships across functions and manage competing priorities.
• Degree or equivalent relevant experience required.

Skills

• An analytical mindset with comfort working in data — Excel/Google Sheets, Salesforce reports, Tableau or similar.
• Understanding of business metrics and ability to connect program activity to strategic goals.
• Comfortable utilizing AI tools to drive efficiency and scale in Sales Programs.
• Strong written and verbal communication skills, including experience preparing presentations or executive summaries.
• Detail-oriented and highly organized, with the ability to manage multiple workstreams across regions and time zones.
• A self-starter who thrives in a fast-paced, collaborative, globally distributed environment.

Benefits

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.