CRM Operations On-Call

Job Summary

This position will work with data clean-up, processing and documenting data, as well as document review.

Job Duties

• Data clean-up
• Document review
• Data processing
• Data documentation

Required Qualifications

• High School diploma.
• Experience with Microsoft Excel (pivot tables and formulas) and Microsoft Word.
• Familiar with SFTP (secure file transfer protocol) and moving files to a secure server.
• Comfortable with change and able to quickly pick up on new processes and software.
• Detailed oriented, strong communication skills.
• Able to multi-task and transition between projects as needed.

Preferred Qualifications

• Associate or Bachelor’s degree in related field.

Physical Requirements

• Schoolcraft College is committed to creating an inclusive environment and strongly encourages applications from veterans, individuals with varying gender identities, abilities, and from underrepresented populations.
• Schoolcraft College is an AA/EEO Employer.
• Writing Skills: Ability to write reports, business correspondence, and procedure manuals.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Communication Skills: Ability to effectively present information and respond to questions from prospective and current employees, and groups of managers.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Office Environment: This role may involve being in a stationary position in front of a computer, using a keyboard, mouse (or applicable equipment) and telephone. Communicating and exchanging information with individuals electronically or in person. This role may also involve standing and walking for periods of time, and the use of hands and moving objects on occasion, of up to 10 lbs.
• Noise Level: The noise level in the work environment is usually moderate.

Salary

$17-19 per hour

Work Hours

Monday and 3 or 4 other days. During normal operating hours 8-5.

Special Instructions to Applicants

- Do you have experience working with Microsoft Excel (pivot tables and formulas), and Microsoft Word? - This position will require you to work in-person from the College campus. Are you able to do that?