CRM Operations Manager and Data Analyst - Spring Hill College

Essential Functions

• CRM Administration and Operations
• Serve as primary administrator for the CRM (e.g. Salesforce, Element451, or similar).
• Manage user access, permissions, workflows, automation and system configuration.
• Maintain data governance standards, system documentation, and process guidelines.
• Troubleshoot issues and coordinate with IT and external vendors as needed.
• Lead system enhancements and continuous improvement initiatives.

Additional Info

Job Type : Full-Time

Education Level : Bachelors Degree

Job Function : Admissions/enrollment

Institution : Spring Hill College

Job Title : CRM Operations Manager and Data Analyst

Job City, State : Mobile, AL

Location where the employee will be working : On-campus

Link to public posting : https://www.shc.edu/wp-content/uploads/2026/06/CRM-Operations-Manager-and-Data-Analyst-JD.pdf