Crisis Supervisor, Children & Youth (Nashville, TN)
for each heading. Only include sections that have real specific content. We must not repeat job title as heading. We must not include Job ID etc. Remove boilerplate like EEO etc. Must preserve all substantive info.
We need to parse the posting.
Content:
- Intro paragraph about MHC: "Ranked one of Tennessee’s top places to work..." etc. That's about the organization, could be "About the role"? Actually "About the role" maybe about the job? But we have a summary: "Provides direct leadership to the Mobile Crisis Response Team staff as well as performing necessary Crisis Counselor duties." That's summary.
We can treat "About the role" as the summary/intro about the job. Or we could have "About the role" containing the introductory paragraph about MHC and the job summary. The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include those headings if content exists.
We need to decide which sections have content.
- About the role: we have description of MHC and summary. That's substantive.
- Responsibilities: list of duties (Position Responsibilities and Other Responsibilities). We'll put them in - .
- Requirements: maybe "Essential Skills And Experience" and "Essential Requirements For The Position". Could be Requirements.
- Qualifications: maybe overlapping with Requirements. But we can separate: Requirements (like driver's license, MVR, background, etc.) and Qualifications (education, experience). However instruction says prefer few substantive sections over many thin ones. So we might combine into Requirements/Qualifications as needed. But we have headings list; we can include both if they have distinct content.
- Skills: "Core Competencies" includes Leadership Skills, Team Oriented, Interpersonal Skills, Customer Service, Joint Commission Competencies. That's skills.
- Benefits: listed benefits.
- Pay: not mentioned. No pay info. So we should NOT include Pay section.
- Schedule: given: "Schedule: Monday-Friday, 8:00 AM - 4:30 PM (37.5 hours per week)". So include Schedule section.
We must not include placeholder text like "commensurate with experience". Not present.
We must remove boilerplate: EEO statement, inclusion/diversity, equal opportunity employer. Remove that.
Also remove navigation, cookie, legal, scam-warning, duplicated lines.
We need to preserve all substantive info: that includes the intro paragraph about MHC, the summary, responsibilities list, other responsibilities list, essential skills and experience, essential requirements, core competencies (including subcategories), physical demands and work environment, benefits.
We need to decide how to structure.
We'll produce:
About the role
Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provides direct leadership to the Mobile Crisis Response Team staff as well as performing necessary Crisis Counselor duties.
But maybe we should separate summary into its own paragraph. Could keep as part of About the role.
Then Responsibilities:
Responsibilities
- Support the MCRT staff through proactive measures, e.g., brainstorming and problem-solving on both immediate situations and future concerns.
- Keep Crisis Counselor informed of current policies and procedures.
- Serve as accountability for utilizing least restrictive options in dispositioning crisis calls.
- Provide crisis training for new and current employees.
- Assist in organizing and directing staff meetings.
- Develop and maintain a working relationship with community agencies.
- Conduct information meetings for community agencies as needed.
- Assist Program Director and Program Manager in developing strategic plans for MCRT.
- Assist in developing and updating policies and procedures for activities of MCRT.
- Attend to hiring needs of staffing for MCRT.
- Attend and participate in staff meetings and supervisors’ meetings.
- Daily monitoring the quality of crisis assessments and encourage performance adjustments as needed.
- Provide documented clinical supervision in a group or individual format either weekly or monthly as designated by MHC.
- Provide consult to Triage Counselors on incoming calls.
- Assist with assessments as needed.
- Review all referrals to hospitals and provide written report to Urgicare consultants daily.
- Provide field supervision bi-monthly with crisis staff.
- Oversee scheduling for PTO within the MCRT and ensure adequate coverage for shifts.
- All duties associated with Crisis Counselor and Triage Counselor when needed.
- Responsible for attending all mandatory in-services, continuing education and annual health requirements
- Comply with all Corporate Compliance policies, practices and procedures
- Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director
- Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator
- Will be compliant with the relevant regulations concerning the privacy and security of consumer’s protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
- Participate in proactive team efforts to achieve departmental and company goals
- Perform other duties as assigned
- Provide leadership to others through example and sharing of knowledge/skill
- Follow all policies and procedures set by the Agency
But note some of those are "Other Responsibilities". We combined.
Now Requirements:
We have "Essential Skills And Experience" and "Essential Requirements For The Position". Could treat as Requirements.
But we also have Skills section separate for Core Competencies.
Thus:
Requirements
- Master’s degree in a related field of counseling, psychology, sociology or social work
- Two years of supervisory experience in a mental health setting
- At least two years’ experience in crisis services
- Valid Tennessee Driver’s License
- Acceptable Motor Vehicle Report (MVR)
- Acceptable Criminal Background Investigation
- Personal Automobile Insurance
- Cell Phone
- “F” Endorsement
Now Skills:
Skills
- Leadership Skills: Ability to lead by example; Ability to make sound decisions quickly and decisively; Ability to motivate staff; Ability to identify strengths and weaknesses of team and develop solutions to combat weaknesses and utilize strengths; Is cool under pressure; does not become defensive or irritated when times are tough; can be counted on to hold things together during stressful times; Clearly and comfortable delegates tasks; broadly shares both responsibility and accountability
- Team Oriented: Assist teammates as needed; Creates and maintains a climate in which teammates want to do their best; Can quickly find common ground and solve problems for the good of the team
- Interpersonal Skills: Can negotiate skillfully in difficult situations with both internal and external groups; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic
- Customer Service: Internal & external customer service indicative of mutual respect & trust
- Joint Commission Competencies: Consumer Engagement – establishes and maintains a therapeutic relationship via effective, appropriate communication and behaviors with consumers; Suicide Specific Crisis Assessments – use of C-SSRS and suicide specific assessment; Appropriate Clinical Disposition for Crisis Assessments supported by clinically based rationale; Professional and complete communication and coordination of care with Crisis Assessments; Appropriate use of Therapeutic Options De-escalation and Restraint behavior; Applies appropriate use of safe room and restraint procedures; Actively participates in Crisis Assessment consultation process; Responds to Crisis Triages within 2 hours; Completes referral process to treatment; Completes all clinical documentation in specified time periods; Completes all Crisis Management System documentation in a timely manner; Demonstrates ability to work independently to make critical decisions and to work collaboratively as an integral part of a team; Utilizes less restrictive alternatives appropriately to address Consumer needs; Demonstrates evidenced informed practice related to substance use disorders; Demonstrates evidenced informed practice related to clinical care of children and youth.
We could break each bullet into sub-items but it's okay.
Now Benefits:
Benefits
- Medical Insurance/Prescription Drug Coverage
- Health Savings Account
- Dental & Vision Insurance
- Pet Insurance
- Basic Life and AD&D Insurance
- Short- & Long-Term Disability
- Supplemental Life Insurance
- Cancer & Accident Insurance
- Critical Illness Insurance
- 403b - Retirement Plan
- Calm App for medication and mental health
- Gym membership discounts
Now Schedule:
Schedule
Monday-Friday, 8:00 AM - 4:30 PM (37.5 hours per week)
We should not include Pay section.
We also need to include maybe "Physical Demands And Work Environment". Not in headings list but could be part of Responsibilities or a separate section? The instruction only gave examples of headings; we can add other headings if needed? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but we should stick to those. Physical demands could be included under Responsibilities or maybe a separate section but not required. Since we have many sections already, we could add a "Physical Demands" section but not in list; maybe better to incorporate into Responsibilities as a bullet. However the instruction says "Prefer a few substantive sections over many thin ones." So we should avoid adding extra sections. We can include physical demands as a bullet under Responsibilities.
Thus we add a bullet: "Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate."
Add that as a bullet under Responsibilities.
Now ensure we didn't include any boilerplate like EEO etc. We removed that.
Check for duplicated lines: we have not duplicated.
Now output only HTML fragment.
Let's craft final HTML.
Be careful with proper escaping of special characters like &, but it's fine.
We'll output
- .
- Requirements: maybe "Essential Skills And Experience" and "Essential Requirements For The Position". Could be Requirements.
- Qualifications: maybe overlapping with Requirements. But we can separate: Requirements (like driver's license, MVR, background, etc.) and Qualifications (education, experience). However instruction says prefer few substantive sections over many thin ones. So we might combine into Requirements/Qualifications as needed. But we have headings list; we can include both if they have distinct content.
- Skills: "Core Competencies" includes Leadership Skills, Team Oriented, Interpersonal Skills, Customer Service, Joint Commission Competencies. That's skills.
- Benefits: listed benefits.
- Pay: not mentioned. No pay info. So we should NOT include Pay section.
- Schedule: given: "Schedule: Monday-Friday, 8:00 AM - 4:30 PM (37.5 hours per week)". So include Schedule section.
We must not include placeholder text like "commensurate with experience". Not present.
We must remove boilerplate: EEO statement, inclusion/diversity, equal opportunity employer. Remove that.
Also remove navigation, cookie, legal, scam-warning, duplicated lines.
We need to preserve all substantive info: that includes the intro paragraph about MHC, the summary, responsibilities list, other responsibilities list, essential skills and experience, essential requirements, core competencies (including subcategories), physical demands and work environment, benefits.
We need to decide how to structure.
We'll produce:
About the role
Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provides direct leadership to the Mobile Crisis Response Team staff as well as performing necessary Crisis Counselor duties.
But maybe we should separate summary into its own paragraph. Could keep as part of About the role. Then Responsibilities:Responsibilities
- Support the MCRT staff through proactive measures, e.g., brainstorming and problem-solving on both immediate situations and future concerns.
- Keep Crisis Counselor informed of current policies and procedures.
- Serve as accountability for utilizing least restrictive options in dispositioning crisis calls.
- Provide crisis training for new and current employees.
- Assist in organizing and directing staff meetings.
- Develop and maintain a working relationship with community agencies.
- Conduct information meetings for community agencies as needed.
- Assist Program Director and Program Manager in developing strategic plans for MCRT.
- Assist in developing and updating policies and procedures for activities of MCRT.
- Attend to hiring needs of staffing for MCRT.
- Attend and participate in staff meetings and supervisors’ meetings.
- Daily monitoring the quality of crisis assessments and encourage performance adjustments as needed.
- Provide documented clinical supervision in a group or individual format either weekly or monthly as designated by MHC.
- Provide consult to Triage Counselors on incoming calls.
- Assist with assessments as needed.
- Review all referrals to hospitals and provide written report to Urgicare consultants daily.
- Provide field supervision bi-monthly with crisis staff.
- Oversee scheduling for PTO within the MCRT and ensure adequate coverage for shifts.
- All duties associated with Crisis Counselor and Triage Counselor when needed.
- Responsible for attending all mandatory in-services, continuing education and annual health requirements
- Comply with all Corporate Compliance policies, practices and procedures
- Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director
- Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator
- Will be compliant with the relevant regulations concerning the privacy and security of consumer’s protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
- Participate in proactive team efforts to achieve departmental and company goals
- Perform other duties as assigned
- Provide leadership to others through example and sharing of knowledge/skill
- Follow all policies and procedures set by the Agency
Requirements
- Master’s degree in a related field of counseling, psychology, sociology or social work
- Two years of supervisory experience in a mental health setting
- At least two years’ experience in crisis services
- Valid Tennessee Driver’s License
- Acceptable Motor Vehicle Report (MVR)
- Acceptable Criminal Background Investigation
- Personal Automobile Insurance
- Cell Phone
- “F” Endorsement
Skills
- Leadership Skills: Ability to lead by example; Ability to make sound decisions quickly and decisively; Ability to motivate staff; Ability to identify strengths and weaknesses of team and develop solutions to combat weaknesses and utilize strengths; Is cool under pressure; does not become defensive or irritated when times are tough; can be counted on to hold things together during stressful times; Clearly and comfortable delegates tasks; broadly shares both responsibility and accountability
- Team Oriented: Assist teammates as needed; Creates and maintains a climate in which teammates want to do their best; Can quickly find common ground and solve problems for the good of the team
- Interpersonal Skills: Can negotiate skillfully in difficult situations with both internal and external groups; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic
- Customer Service: Internal & external customer service indicative of mutual respect & trust
- Joint Commission Competencies: Consumer Engagement – establishes and maintains a therapeutic relationship via effective, appropriate communication and behaviors with consumers; Suicide Specific Crisis Assessments – use of C-SSRS and suicide specific assessment; Appropriate Clinical Disposition for Crisis Assessments supported by clinically based rationale; Professional and complete communication and coordination of care with Crisis Assessments; Appropriate use of Therapeutic Options De-escalation and Restraint behavior; Applies appropriate use of safe room and restraint procedures; Actively participates in Crisis Assessment consultation process; Responds to Crisis Triages within 2 hours; Completes referral process to treatment; Completes all clinical documentation in specified time periods; Completes all Crisis Management System documentation in a timely manner; Demonstrates ability to work independently to make critical decisions and to work collaboratively as an integral part of a team; Utilizes less restrictive alternatives appropriately to address Consumer needs; Demonstrates evidenced informed practice related to substance use disorders; Demonstrates evidenced informed practice related to clinical care of children and youth.
Benefits
- Medical Insurance/Prescription Drug Coverage
- Health Savings Account
- Dental & Vision Insurance
- Pet Insurance
- Basic Life and AD&D Insurance
- Short- & Long-Term Disability
- Supplemental Life Insurance
- Cancer & Accident Insurance
- Critical Illness Insurance
- 403b - Retirement Plan
- Calm App for medication and mental health
- Gym membership discounts
Schedule
Monday-Friday, 8:00 AM - 4:30 PM (37.5 hours per week)
We should not include Pay section. We also need to include maybe "Physical Demands And Work Environment". Not in headings list but could be part of Responsibilities or a separate section? The instruction only gave examples of headings; we can add other headings if needed? It says usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but we should stick to those. Physical demands could be included under Responsibilities or maybe a separate section but not required. Since we have many sections already, we could add a "Physical Demands" section but not in list; maybe better to incorporate into Responsibilities as a bullet. However the instruction says "Prefer a few substantive sections over many thin ones." So we should avoid adding extra sections. We can include physical demands as a bullet under Responsibilities. Thus we add a bullet: "Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate." Add that as a bullet under Responsibilities. Now ensure we didn't include any boilerplate like EEO etc. We removed that. Check for duplicated lines: we have not duplicated. Now output only HTML fragment. Let's craft final HTML. Be careful with proper escaping of special characters like &, but it's fine. We'll output