Crisis Clinician, Supervisor - resolve Child and Adolescent Crisis Team

UPMC Western Psychiatric Hospital is looking for a passionate Crisis Clinician Supervisor to join the team at resolve Crisis Services, a 24-hour, 365-day crisis service including a hotline, mobile crisis team, walk-in center, and specialized services for children and teens.

About the role

The Crisis Clinician Supervisor will oversee the Child and Adolescent Crisis Team Intervention Services (CACTIS), providing crisis intervention and supplementary support in the home, school, and community to children and adolescents with emotional and behavioral health issues within Allegheny County. A sign-on bonus of up to $5,000 is available for eligible candidates.

Responsibilities

• Work with the Clin III to increase staff retention and manage or address staffing corrective actions.
• Provide supervision and oversight of staff development, training, and building initiatives.
• Collaborate with the training team to develop trainings for staff and new hire onboarding/orientation.
• Participate in case consultations.
• Work with the Clin III to expand services, improve retention, and decrease overtime across departments.
• Identify areas of improvement or need.
• Collaborate with senior leadership and participate in high utilizer meetings.
• Manage crisis situations effectively.
• Participate in building-wide meetings with senior leadership.
• Conduct project and program analysis.
• Oversee and participate in building-wide quality initiatives.

Requirements

• Master’s Degree in Psychology, Counseling, or Social Work with four years of crisis experience. A copy of your master's transcripts must be attached for consideration.
• Experience may include phone triage, as well as in-depth knowledge and proven skill in psychiatric assessments.
• Experience in mental health crisis intervention, case management, or in-home therapy preferred.
• Excellent, recovery-oriented interpersonal relations.
• Licensure in social work or professional counseling is preferred.

Qualifications

• Cardiopulmonary Resuscitation (CPR) certification.
• Comprehensive Crisis Management (CCMC) certification.
• Act 31 Child Abuse Reporting certification (with renewal).
• Act 33 and Act 34 clearances (with renewal).
• Act 73 FBI Clearance (with renewal).