Jobs · OTHR · Ohio

Crisis Services, Shift Supervisor - 3rd Shift - 11:00pm-7:30am; 7:00pm-7:30am

The Centers · Cleveland, OH · 1 mo ago
OTHRInternship
We need to output HTML fragment with sections: Use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO, etc. Must preserve all substantive info. We need to parse the posting. Key info: - 2026 USA TODAY Top Workplaces Award Winner The Centers has earned the 2026 USA TODAY Top Workplaces recognition — determined entirely by employee feedback — reflecting a culture of trust, purpose, and care that extends across every shift, including the overnight hours. - Job Summary: The GRC Crisis Services Shift Supervisor provides shift-level leadership for crisis programs at the Glick Recovery Campus. Under the direction of the Director, Continuous Care, this position oversees daily operations, staffing, guest throughput, and service coordination across programs during the assigned shift. The Shift Supervisor serves as the on-site resource for operational problem-solving, supports service delivery from registration through direct guest care within licensure and scope of practice, and promotes adherence to clinical, regulatory, and organizational standards through collaboration with administrative and clinical staff. - The Night Shift Needs a Leader. That Leader Is You. 11:00 PM to 7:30 AM. 7:00 PM to 7:30 AM. The Glick Recovery Campus never closes. It operates 24 hours a day, 7 days a week, 365 days a year — and the Shift Supervisor on the 3rd shift is one of the most important roles on campus. You are not filling a seat overnight. You are leading a mission. If the 3rd shift is where you do your best work — where you thrive in the quiet intensity, where you find purpose in being the person others count on when it matters most — we want to hear from you. Shifts include $4.00 shift premium & working every other weekend. - Qualifications Education: Master of Social Work (MSW) License or Certification: Licensed Independent Social Worker (LISW), LISW-S preferred. Experience Minimum of five years of experience in a community in mental health, psychiatric, or healthcare setting, with progressively increasing responsibilities. Minimum of two years of experience following attainment of LISW licensure preferred. - Skills Proficiency in Microsoft Office applications. Strong communication, leadership, and organizational skills. Ability to prioritize competing demands, exercise sound judgment, and respond effectively to operational issues. Ability to work effectively in a fast-paced crisis services environment and collaborate across service lines. - Working Conditions Essential Duties And Responsibilities (list of duties). Then Other Non-Essential Duties And Responsibilities: Other duties as assigned. - Additional description: The Glick Recovery Campus operates 24/7 etc. - Why Join The Centers? bullet points: Purpose-driven work, Collaborative culture, Professional growth, Inclusive, team-centered environment. We need to produce sections: About the role (maybe job summary), Responsibilities (duties), Requirements (qualifications?), Skills, Benefits (maybe shift premium?), Pay (maybe not explicit pay amount, only shift premium $4.00), Schedule (shifts times, every other weekend). We must only include sections if posting has real specific content. We have shift premium $4.00 and working every other weekend -> that's Benefits? Could be considered Benefits (shift premium) and Schedule (hours, weekend). Pay: maybe not explicit salary, but shift premium is a pay component. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." We have shift premium $4.00 (pay component) and schedule details (hours, every other weekend). So we can include Pay and Schedule sections. Benefits: maybe not explicit benefits like health insurance etc. Not given. So we should not create Benefits section unless posting states them. It does not mention benefits like health, retirement. So omit Benefits. We need to include About the role (job summary). Responsibilities (essential duties). Requirements (qualifications: education, license, experience). Skills (skills). Pay (shift premium). Schedule (hours, every other weekend). Possibly also a section for "Why Join The Centers?" but not in allowed headings list. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. "Why Join The Centers?" is not in list; we could maybe incorporate into About the role or omit. The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples; we could also use other headings if needed? But likely they expect only those headings. Safer to stick to those. We can incorporate "Why Join The Centers?" into About the role or maybe as a separate section not listed? Might be considered filler. Better to incorporate into About the role. We must not repeat job title as heading. So no heading with the title. We must not put Job ID/requisition numbers as headings. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details: award winner, culture, job summary, shift times, shift premium, every other weekend, qualifications, experience, skills, duties list, etc. We need to format duties as
  • . Similarly for qualifications maybe list? The instruction: Use
    • for any list of duties/requirements/benefits. So for qualifications (education, license, experience) we should list as
      • . For skills also list. For responsibilities list. We need to preserve prose for non-list items using

        . We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we must remove the EEO statement at end. Also remove duplicated lines like "The Glick Recovery Campus operates 24 hours a day, 7 days a week, 365 days a year" appears twice; we should keep only once? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplicated lines: we should remove duplicated lines but keep the info once. So we need to deduplicate. Also remove "Other Non-Essential Duties And Responsibilities Other duties as assigned" maybe we can keep as a duty? It's not substantive; maybe we can drop as it's generic. But it's part of responsibilities; but it's generic filler. Might be considered boilerplate? It's not EEO but it's generic. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." "Other duties as assigned" is not explicitly listed, but could be considered boilerplate. Safer to keep it? It's not substantive. I'd consider it filler and could drop. However, we must preserve ALL substantive information; "Other duties as assigned" is not substantive. So we can drop it. Also remove duplicated lines like the shift times repeated: "11:00 PM to 7:30 AM. 7:00 PM to 7:30 AM." That seems duplicated or maybe a mistake. We need to keep the shift times: likely the shift is 11:00 PM to 7:30 AM (night shift). The extra "7:00 PM to 7:30 AM." maybe a typo. We should keep the shift times as stated? The instruction: preserve ALL substantive information; do not invent or summarize away detail. If there is a duplicated line, we should remove duplication but keep the info. So we can keep "11:00 PM to 7:30 AM" and maybe note that shift includes working every other weekend. The extra "7:00 PM to 7:30 AM." is likely a mistake; we could drop it as duplicate? But it's different time. However, the posting says: "The Night Shift Needs a Leader. That Leader Is You. 11:00 PM to 7:30 AM. 7:00 PM to 7:30 AM." Might be they meant two possible shifts? But earlier they said Night Shift. Could be a mistake. To be safe, we could include both times as separate bullet? But that might be inventing. I'd keep the first shift time (11:00 PM to 7:30 AM) and note that the shift includes working every other weekend. The second time seems erroneous; maybe it's a duplicate of the shift but with different start. I'd drop it as duplicate? Not sure. Given the instruction to remove duplicated lines, we can treat the second as duplicate of the first? Not exactly same. But it's likely a mistake; we could keep only one shift time. I'll keep "11:00 PM to 7:30 AM" as the shift. Now craft HTML. Structure:

        About the role

        ... include award winner, culture, job summary, mission statement, etc.

        Responsibilities

        • Oversees daily operations and staffing for Crisis Programs during the assigned shift.
        • Promotes a culture of open, service-centered care delivery through leadership, coaching, supervision, and role modeling of clinical best practices.
        • Serves as the on-site point of contact for problem-solving and issue resolution during the assigned shift.
        • Facilitates service milestones, guest throughput, and collaboration across service lines to support achievement of each individual’s Crisis Care Plan goals.
        • Supports service delivery from registration through direct guest care in alignment with current licensure and scope of practice.
        • Ensures incident reports and shift documentation are completed accurately and in accordance with established standards.
        • Maintains knowledge of policies, regulations, and workflows governing crisis service delivery.
        • Maintains patient confidentiality in accordance with HIPAA and other applicable privacy requirements.
        • Attends departmental and staff meetings as required.
        • Works collaboratively and professionally with coworkers, volunteers, and staff across departments.
        • Contributes to departmental and organizational decision-making through active participation and collaboration.
        • Must be physically capable of and willing to participate in all levels of de-escalation with individuals receiving GRC crisis services.
        Maybe also include "Other duties as assigned"? We'll drop.

        Requirements

        • Education: Master of Social Work (MSW)
        • License or Certification: Licensed Independent Social Worker (LISW), LISW-S preferred.
        • Experience: Minimum of five years of experience in a community mental health, psychiatric, or healthcare setting, with progressively increasing responsibilities.
        • Experience: Minimum of two years of experience following attainment of LISW licensure preferred.
        But we have duplicate "Experience". Could combine: "Minimum of five years of experience in a community mental health, psychiatric, or healthcare setting, with progressively increasing responsibilities; minimum of two years of experience following attainment of LISW licensure preferred." We'll keep as two bullets.

        Skills

        • Proficiency in Microsoft Office applications.
        • Strong communication, leadership, and organizational skills.
        • Ability to prioritize competing demands, exercise sound judgment, and respond effectively to operational issues.
        • Ability to work effectively in a fast-paced crisis services environment and collaborate across service lines.

        Pay

        Shift includes a $4.00 shift premium.

        Schedule

        Night shift hours: 11:00 PM to 7:30 AM, working every other weekend.

        We might also include the 24/7 operation info in About the role. Now ensure we didn't include Benefits section. Check for any duplicated lines removed

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