3rd Shift Supervisor (11pm- 7:30am)

About the Role

In this role, you will report to the Territory Area Manager and work closely with Avantor’s Advanced Laboratory Services professionals to serve customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location & Schedule

Location: Malvern, PA

Shift: Sunday - Thursday, flexible first-shift start time with an 11 PM - 7:30 AM end time.

On-Call Requirements: Paid on-call rotation approximately once per quarter, shared among four managers. Must be available to respond to occasional after-hours calls related to gas manifold alarms and liquid nitrogen cylinder exchanges. On-site response may be required during on-call periods, though events typically occur only one to two times per year. Required to report on-site at least once per quarter during scheduled on-call rotation.

Pay

Salary range: $73,000 - $79,000 annual base salary, with eligibility for up to a 5% annual bonus.

Benefits

• Health & Wellness
  • Comprehensive Medical, Dental, and Vision coverage
  • Wellness programs
  • Eligible for medical coverage on the first day
• Time Off
  • Paid Time Off (PTO)
  • Company-paid holidays
  • Choice holidays
• Financial Well-Being
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • Commuter benefits
  • 401(k) retirement plan
  • Tuition assistance
  • Employee Stock Purchase Plan discount

Responsibilities

• Oversee onsite calibration activities for laboratory instruments and critical equipment across multiple buildings, ensuring accuracy, reliability, and compliance with established standards.
• Ensure timely and accurate documentation of calibration activities within Electronic Laboratory Notebook (ELN) and Manufacturing Execution System (MES) platforms.
• Coordinate and support calibration work performed independently and in team environments, utilizing peer-review processes to maintain quality and accuracy.
• Manage daily operational workflows, including work prioritization, resource allocation, communication management, and execution of scheduled calibration activities.
• Lead cross-functional training initiatives to develop a flexible workforce capable of supporting calibration operations across all site locations.
• Ensure compliance with cleanroom protocols, gowning requirements, and contamination control procedures during calibration activities in controlled environments.
• Oversee work order management and ensure proper application of lockout/tagout procedures for equipment requiring maintenance, repair, or calibration intervention.
• Supervise preventive maintenance and operational readiness activities for laboratory support equipment, including water bath cleaning, servicing, and upkeep.
• Promote a safe work environment by ensuring adherence to PPE requirements, safety regulations, and site-specific environmental health and safety standards.
• Manage relationships and service performance of third-party vendors supporting dry ice, garment, and industrial gas services.
• Monitor and drive site performance through the management of key performance indicators (KPIs), service level agreements (SLAs), and operational metrics.
• Lead continuous improvement initiatives focused on enhancing quality, efficiency, compliance, safety, and customer satisfaction.
• Ensure all laboratory support operations comply with applicable regulatory, GxP, customer, and company quality standards.
• Partner with internal and external customers to address operational needs, resolve escalations, and support strategic service planning initiatives.
• Support talent management activities, including recruiting, onboarding, performance coaching, employee development, succession planning, and retention efforts.
• Manage site operational performance, workforce utilization, labor productivity, and resource planning to achieve business objectives.
• Serve as the primary leadership contact for laboratory support and calibration operations, providing direction, issue resolution, and stakeholder communication.
• Perform additional responsibilities and special projects as required to support site and organizational objectives.

Requirements

• High school diploma or GED required; Bachelor’s degree preferred but not required.
• Previous experience working within a laboratory, pharmaceutical, biotech, research, or regulated industry environment.
• Demonstrated experience leading multiple teams and operational functions.
• Strong leadership, coaching, and performance management skills.
• Exceptional attention to detail, including reviewing and analyzing operational data in Excel.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Experience working with SAP, vendor management systems, or similar data management platforms.
• Ability to lift 50 lbs.
• Previous experience in a GMP-regulated facility is strongly desired.
• Strong communication skills.