Crisis Outreach Clinical Shift Supervisor - Night Shift, MRRCT - $5K SIGNING BONUS

About the role

DESC is a nationally recognized innovator in homelessness solutions, operating shelters, supportive housing, and behavioral health services. The Mobile Rapid Response Crisis Team (MRRCT) provides county‑funded mobile crisis response in Seattle and central King County, delivering on‑ground assessments, interventions, and connections to support services for individuals in crisis.

As a Crisis Outreach Shift Supervisor, you will oversee team dispatch, provide real‑time supervision and coaching, ensure compliance with documentation and policies, coordinate schedules, maintain vehicle safety, conduct clinical and psychosocial assessments, and support staff development and hiring.

Responsibilities

• Understand MRRCT expectations per King County’s Provider Manual.
• Oversee maintenance and upkeep of employee files and records for compliance.
• Co‑lead day‑to‑day operations of assigned shift.
• Dispatch to outreaches as needed alongside team.
• Co‑host and participate in all required team meetings.
• Provide 1:1 supervision with supervisees at least twice per month.
• Coordinate day‑to‑day schedule, adjusting for staff call‑outs and call volume.
• Maintain staffing model via weekly/monthly scheduling with PTO requests.
• Monitor MRRCT fleet vehicle condition and ensure safety policies are followed.
• Maintain strong knowledge of DESC policies and procedures; assure compliance.
• Provide routine administrative and clinical supervision of team (Peer Crisis Outreach Specialist, Crisis Outreach Specialist, Mental Health Professional Crisis Outreach Specialist), including performance evaluations and documentation.
• Maintain knowledge of collective bargaining agreement; assure compliance.
• Provide clinical consultation for psychiatric, substance use, and housing needs; advocate for effective dispositions.
• Teach and promote DESC values, crisis intervention/de‑escalation, and homelessness causes.
• Help staff build crisis outreach skills, clinical documentation, service coordination, conflict resolution, and feedback practices.
• Participate in hiring functions to ensure full staffing across shifts and position types.

Requirements

• Eligible for a Licensed AAC credential or any superseding credential meeting RCW 71.05.020 to act as a Mental Health Professional.
• Master's degree in social work, psychology, or other relevant behavioral science.
• One or more years’ experience in community‑based behavioral health services.
• Experience working with adults experiencing