Crisis Intake Case Manager

About the role

At MIND 24-7, we are fundamentally changing the landscape of mental health care by creating a "front door" that is always open, always welcoming, and always ready to help. Our mission is to provide accessible, compassionate care for everyone—no matter the time of day or the challenges they face. Through our Express Care, Crisis Care, and Outpatient Progressions programs, we meet people where they are, delivering immediate and inclusive support that lifts up individuals and families.

Location: Phoenix, AZ

• Mission-Driven Work – Be the “always open front door” to mental health care
• High-Impact Role – Directly influence safe care placement and patient stabilization
• Team-Based Care Model – Partner with BHMPS, Therapists, BHTs, and clinical leaders
• 24/7 Crisis Setting – Structured, on-site care in a controlled environment
• Career Growth – Join a rapidly expanding behavioral health organization

Responsibilities

• Conduct comprehensive initial case assessments, gathering clinical history, symptoms, and social supports
• Perform suicide and safety risk screenings in alignment with program protocols
• Present intake findings clearly to the multidisciplinary treatment team